Warranty Contract Specialist
CNH Industrial

Job Info


CNH Industrial is a global leader in industrial goods. We provide farmers with cutting-edge technologies to help them feed a growing world population and we assist in building and rebuilding cities and infrastructures, all with future-proof powertrain solutions. With our Case IH, New Holland Agriculture, Case and New Holland Construction, and FPT Industrial brands, and comprehensive solutions for financing and aftermarket services, we're driven to meet the needs of our customers.

Through its people and brands, CNH Industrial delivers power, technology and innovation to farmers, builders, and drivers all around the world. Each of its brands, including Case IH, New Holland Agriculture, Case and New Holland Construction and Capital, is a major international force in its specific sector.

As Warranty Contract Manager, you will work closely with the supplier recovery segment leaders and purchasing to evaluate and prepare the appropriate warranty agreement to cover supplier operations, to review current terms and conditions in order to maximize the recovery rate, and to discuss best warranty method strategy for current agreements. The contract manager is the lead of all warranty agreement negotiations with the suppliers.

You will be responsible to prepare warranty agreement drafts and keep the database in the SAP system updated according to the progress of the negotiation. You will also review policies and legal terms with our warranty and legal departments to ensure we are meeting our legal obligations. You will develop and revise, as necessary, all standard contract documentation. You will be responsible for preparing a roadmap for new agreements to be signed and current contracts to be reviewed.

The Warranty Contract Manager will be the supplier warranty policy expert and will deliver training courses/support to suppliers and buyers to support the usage of current warranty systems.



  • Draft warranty agreements to be negotiated with suppliers
  • Lead warranty agreement negotiations and be escalation point for disputes regarding contract terms and interpretation
  • Review and propose changes on current agreements (method and terms and conditions)
  • Set targets for agreements to be signed and current contracts to be renegotiated
  • Deliver support and training to suppliers and internal team about supplier warranty tools and policies
  • Ensure that all contracts and agreements are filed in the contract repository, and maintain and update contract databases and disseminate information as appropriate
  • Prepare and disseminate information regarding contract status and modification


  • Bachelor's Degree in Engineering, Business Administration, Agricultural Sciences, or realted field with 1+ years of experience in any of the following: contract management, warranty, procurement, supplier recovery, supplier engineering/quality OR Associates in related field with 3+ years of experience in any of the following: contract management, warranty, procurement, supplier recovery, supplier engineering/quality
  • 3+ years of demonstrated experience in negotiation, data analysis using excel, proficiency in word, outlook and power point


CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here.

CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

If you need reasonable accommodation with the application process, please call 1-800-889-4422 option 1 and then option 5, or contact us at narecruitingmailbox@cnhind.com.

Read about our company's commitment to pay transparency by clicking this link: pay transparency notice.

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