Vice President - Dealership Sales Operations
Holman Enterprises

Job Info

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

• Health Insurance
  
• Dental Insurance
  
• Life and Disability Insurance
  
• Flexible Spending and Health Savings Accounts
  
• Employee Assistance Program
  
• Retirement Plan
  
• Paid Time Off
  
• Tuition Reimbursement
  

What will you do?

• Execute a strategic plan for the automotive business within the assigned region aligning with the overall company objectives. Provide vision to General Managers to achieve business goals and objectives.
• Monitor, evaluate and develop the performance of the General Management staff and their subsequent leadership teams by ensuring they meet or exceed key performance indicators and customer satisfaction targets.
• Provide training, support and guidance to General Managers as well as local leadership by promoting and inspiring a culture of mentorship, guidance and support.
• Confers with General Managers to review activity, operating, and sales reports to determine changes in programs or operations required.
• Ensure steadfast compliance with organizational policies and goals throughout the region by staying current with local, regional and national requirements that impact business operations.
• Collaborate cross functionally with central services in order to identify and implement strategic continuous improvement and company initiatives.
• Ensure achievement of manufacturer benchmarks by managing and further understanding the specific requirements set forth by each OEM regionally.
• Act as a cross functional liaison with all manufacturers in the region; work with factory representatives to achieve factory objectives.
• Communicate with central services regularly to ensure strong partnership, support, and alignment with companywide initiatives.
• Directs and coordinates promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry.
• Monitor and analyze sales performance data to identify opportunities and challenges, implementing corrective action when needed.
• Analyzes department budgets to identify areas in which profit opportunities can be maximized or cost can be minimized, and operating budget can be achieved.
• Manage and oversee the needs of each facility in the region in partnership with the facilities team.
• Act as the regional executive leader by successfully mitigating customer escalation though effective communication and follow through.
• Ensure operational excellence by overseeing day to day business operations within the region, ensuring efficiency, cost effectiveness, and high levels of customer satisfaction.
• Provide performance updates to the senior leadership team.
• Collaborate with stakeholders to align regional activities with company-wide objectives.
• Perform all other duties and special projects as assigned

What are we looking for?

• Bachelor's degree in a related field strongly preferred, but not required.
• 10+ years' experience at a management level within a retail dealership or automotive industry; multiple levels of reporting relationships strongly preferred
• Has extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines
• Manages a business unit, division, or corporate function with major organizational impact
• Collaborates and participates in the execution of overall direction and strategic initiatives for the given major function or line of business
• Holds business acumen and leadership experience to become a top function or division head
• Collaborate and execute on a clear strategy and communicates the steps to accelerate the organization toward goals
• Anticipates and addresses the impact of key decisions strategically and financially
• Practices effective succession planning
• Excellent organizational skills and attention to detail
• Excellent time management skills, with a proven ability to meet deadlines
• Excellent leadership skills
• Excellent analytical and critical thinking skills
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Applies broad business and management expertise to drive financial and operational performance across multiple departments and/or functions
• Executes departmental and functional business plans and contributes to the development of discipline strategies
• Directs the allocation of resources to meet financial performance requirements
• Directs the resolution of highly complex or unusual business problems that cross functions and/or disciplines
• Decisions are guided by discipline and/or business strategies and priorities

• Superior verbal and written communication skills
• Excellent interpersonal, counseling, and negotiation skills
• Excellent presentation skills
• Effectively coaches, gives performance feedback and provides development opportunities within related multiple areas or departments and/or function(s)
• Leads and manages a workplace that serves as a model for other leaders
• Inspires teams' success by creating the right working climate

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Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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