The Triage Nurse develops and implements the nursing plan of care for patients. The Triage Nurse communicates the plan of care to patients as prescribed by physician, including test results, scheduling of specialized tests and treatment modalities, prescription instructions, and other patient education including procedures and/or disease processes, etc., documenting the treatment plan in the medical record appropriately. Using the nursing process, the Triage Nurse triages patient concerns via telephone and provides nursing advice, receives phones call relating to appointments, urgent care, inpatient admissions, prescription refills, and test results in accordance with clinical protocols and coordinate proper disposition of each, and makes pre and post procedure phone calls to patients.
This position reports to the Practice Manager and operates within established organizational and departmental policies and procedures.
- Graduate of an accredited Registered Nursing program required
- Current Massachusetts licensure as RN required
- CPR training required.
- One (1) to three (3) years experience as an RN required; physician office experience preferred
- Demonstrated strong clinical, interpersonal, organizational, and written and verbal communication skills required
It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.
Cooley Dickinson Health Care embraces diverse skills, perspectives and ideas, and encourages people of color, veterans, people with disabilities, LGBTQ candidates, and people from other underrepresented groups to apply.