Position Overview:
The New Store Post Opening Manager is responsible for providing the primary leadership with direction on management and operational execution during the first 30 days (or more in some circumstances) of the stores post opening. Responsibilities include developing operational routines, implementing loss prevention programs, ensuring consistency with freight handling practices and processes, assisting with developing the management team on compliance with policies and procedures, and maintaining company standards.
Primary Responsibilities:
•Provide leadership through training, modeling , and monitoring service expectations in accordance with company policies and guidelines;
•Ensure processes and resources are in place to provide execution and compliance;
•Monitor all management related processes to minimize exposure to poor execution and potential losses;
•Ensure that merchandise presentation standards and guidelines are met throughout the store;
•Timely and accurate completion, review and evaluation of all management at the end of each store assignment;
•Assist with training store personnel on processes, guidelines and procedures;
•Provide guidance on the payroll and hiring processes;
•Provide supplemental training for all Team Leaders at each assigned store location;
•Follow up on any outstanding issues that may have occurred during pre-grand opening;
•Complete a full Operational Risk Assessment (ORA) each week at the assigned store location with the Team Leaders to ensure clear understanding of the process and how to impact any improvements that may be needed;
•Complete the District Team Leader Audit and Key Execution Expectations and Priorities (K.E.E.P.) weekly to help ensure the store is on track to be successful;
•Provide daily activity communication to the Store Team Leader, District Team Leader, and Director of New Store Development;
•Utilize checklists as guidelines to assist in establishing Team Leader routines at each assigned store location;
•Ensure that break area postings are complete and in compliance with federal and state laws, and the company guideline;
•Provide Team Leaders and Associates with a "who to contact" list, ensure that this list is posted in a common area (ie; break room and office);
•Monitor the Door To Floor (DTF) process and provide feedback and training where necessary;
•Complete any additional responsibilities and/or duties as assigned.
Qualifications:
•High School diploma or equivalent required;
•Minimum of one year retail experience in a supervisory in a mid-size to large retail organization;
•Two to three years prior Ollie's experience preferred;
•Ability to effectively communicate with all levels of Associates;
•Ability to operate all equipment necessary to perform the job;
•Ability to complete assignments in the time allotted;
•Must have a valid driver's license in order to travel from one store location to another.
Physical Requirements:
•Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures;
•Duties may frequently involve the use of ladders and stairs;
•Ability to work a flexible schedule, including nights, weekends, and holidays;
•Travel to new stores including overnight travel required;
•Ability to work in a constant state of alertness and safe manner;
•Occasional lifting up to 70 lbs.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
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