Training Coordinator
Help At Home

Decatur, Illinois

Posted in Health and Safety

This job has expired.

Job Info

Help at Home is hiring a Training Coordinator!

Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients and caregivers. We provide priority vaccine access, a ready supply of quality PPE, and up to date training

The main focus of this position is to oversee branch staff training on a daily basis to ensure quality service delivery to all clients within contract, state, federal and company regulations, policies and procedures. The individual in this role will be responsible for providing training services and support to our branch within the Decatur, Illinois area. This position reports directly to the Branch Manager and Branch Director.

Work hours for this role are Monday-Friday 8:00am-5:00pm.


Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.


  • Maintain employee files, including completion of input forms and their submission to Data Entry at the corporate office
  • Monitor compliance of reference checks and TB testing for each employee
  • Process applications
  • Hire, conduct orientation and train qualified applicants
  • Coordinate with Staffing Supervisors and QMRP for field employee performance appraisals
  • Communicate with Branch Manager and Branch Director on new hire participation
  • Train new employees on the company time sheet and assist in reviewing payroll entry
  • Set up and coordinate field staff training classes, along with teaching all or part of the training, as necessary
  • Place and monitor employment advertising, with the approval of the Branch Manager and Branch Director
  • Assist the Staffing Supervisor and QMRP with the coordination of opening new cases
  • Document all calls regarding clients on the corresponding client's calendar or the case recording sheet
  • Document all employee telephone calls on the employee calendars or client calendars, where appropriate
  • Assist in gathering information for unemployment claims, as directed by the Branch Manager and Branch Director
  • Perform monthly service calls to all clients to ensure workers are performing to standards and the client is completely satisfied with their services
  • Schedule, coordinate and monitor employee in-service training
  • Other duties and tasks as assigned by the Branch Manager and/or Branch Director

Minimum Qualifications
  • Must be 18 years of age or older
  • High school diploma or GED, AND/OR CNA or LPN certification in the state in which you are applying, OR at least 2 years of home care/in-home services experience
  • Valid driver's license and access to reliable transportation
  • Professional oral and written communication skills
  • Ability to organize, administer, and evaluate ongoing services in a multi-phased operation

In order to be employed as a Training Coordinator, candidates must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

This job has expired.

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