Telephone Interviewer
University of Florida

Gainesville, Florida

Posted in Education and Training

Job Info

Telephone Interviewer

Job No: 526087
Work Type:
Location: Main Campus (Gainesville, FL)
Categories: RealCat
Department: 16980300 - LS-BEBR SURVEY

Job Description

Classification Title:

OPS Hourly Non-Secretary/Clerk

Job Description:

The University of Florida Survey Research Center (UFSRC), a part of the Bureau of Economic & Business Research is seeking to hire personable individuals as Telephone Interviewers. As a Telephone Interviewer in our lab, you'll be screening respondents, conducting surveys with them, and collecting information on a variety of research subjects. The work done by the UFSRC provides important business information and supports the work of various clients in improving the quality of life for a wide-spectrum of individuals and groups. Due to increasing demand starting in April, we expect a busy summer and need new interviewers! At the UFSRC you'll find the following:

  1. Starting pay: $13-/hour plus productivity incentives based on performance
  2. Opportunities for quick promotion and pay increase After working onsite for a minimum required period, the incentive of working remotely, provided performance goals and quality are maintained, pending supervisor approval Paid orientation and training
  3. Creating your own schedule of either: 3 weekday evening shifts from 6:00pm - 9:00pm, 1 weekday afternoon shift from 3:00pm - 6:00pm, 1 weekend 3 hour shift, and 1 weekday 9:00pm-10:00pm shift OR
  4. 4 weekday evening shifts from 6:00pm - 9:00pm, 1 weekend 3 hour shift, and 1 weekday 9:00pm-10:00pm shift
Add additional shifts as you are able Flexible scheduling to accommodate busy student schedules Relaxed and friendly work environment with ability to read and study non-electronic sources while on the job An opportunity to develop communication skills and gain experience collecting data for research Interesting and meaningful work A convenient location close to campus

Expected Salary:

$13.00 /hr with an opportunity to receive performance- incentives based on productivity.

Minimum Requirements:
  • Clear and professional speaking voice
  • Ability to read from a script exactly as written
  • Ability to listen effectively
  • Basic computer literacy
  • Ability to work a minimum of 16 hours per week as described above
  • Ability to follow standard operating and project-related procedures

    Preferred Qualifications:

  • Customer service and telephone experience
  • 18 years old or older
  • High school diploma or equivalent
  • Bilingual English/Spanish speakers

    Special Instructions to Applicants:

    Review of applications will begin immediately

    If hired, we are looking for interviewers to start as soon as possible. All training sessions are on Monday evenings.

    Multiple positions available.

    Employment verification is required in order to proceed with your application. Please provide employee information for reference checks. Do not give personal recommendations.

    Health Assessment Required:

    Applications Close: Open until filled

    To apply, visit

    The University is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

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