Technology Solutions Professional 2 - Remote, US
Humana

Job Info

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Description

The Technology Solutions Professional 2 devises an effective strategy for executing and delivering on IT business initiatives. The Technology Solutions Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Technology Solutions Professional 2 acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions.

• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
• Follows established guidelines/procedures.

Required Qualifications

• Bachelor's Degree or equivalent work experience.
• Minimum of two (2) years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
• Solid understanding of operations, technology, communications and processes.
• Requirement development experience.
• UAT Testing experience.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Must have a separate room with a locked door that can be used as a home office, to ensure you have absolute and continuous privacy while you work.
• Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard

Preferred Qualifications

• Possess 2+ years of configuration experience.
• Product owner experience.
• Care Manager Experience.
• Medicare or Medicaid experience.

Additional Information

• Typical Work Days/Hours: Monday - Friday; 8:00am - 5:00pm EST.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

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