Technology Product Manager (REMOTE)
Healthstat, Inc


Job Info


GENERAL PURPOSE OF THE JOB

Technology plays an integral role at Everside Health to support healthcare delivery and business operations by providing relevant, integrated, and data driven systems. This is accomplished by developing advanced and customized solutions in tools such as Salesforce and eClinicalWorks. The candidate will be joining an innovative team that is passionate about using best in-class technology to improve healthcare outcomes.

We are looking for a Product Manager who is excited to lead the vision and execution of future development for the Everside Everywhere member facing portal and mobile application. As the owner of this application, the product manager will be responsible for building, maintaining, and executing against a technology roadmap that improves our member's ability to engage with our care teams outside the clinic and improves their overall digital experience. The ideal candidate will be able to blend strategy and technical skills to continue building upon this application.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Responsible for Everside Everywhere proprietary member facing application product backlog, which includes understanding new features, requirements gathering, prioritization, and overall delivery.
  • Defines product features and drives adoption that will lead to improved end user adoption and satisfaction
  • Delivers incremental value with product releases by prioritizing and justifying necessary features
  • Acts as a trusted liaison between marketing, clinical, member experience, product, and technology teams to help determine what features to build
  • Conducts market and competitor research to understand like technology and ensure we are delivering highly innovative functionality
  • Develops and adapts the product vision, writes users stories, and specifies acceptance criteria for each user story
  • Prioritizes the backlog, clearly expressing the backlog items, ordering the items to best achieve goals and optimizing the value of the work the team performs
  • Works closely with 3rd party vendors where applicable to ensure roadmaps are aligned and timelines are met
  • Collaborates with scrum team and participates in scrum ceremonies including backlog grooming, sprint planning, daily stand-ups, and retrospectives
  • Defines KPIs for Everside Everywhere application and delivers updates to Director of Technology Product Development and other key stakeholders as to specific benchmarks and areas for improvement.

DESIRED ATTRIBUTES
  • 3-4 years of experience of product management
  • 2-3 years' experience building customer facing applications, including mobile iOS and Android applications
  • Strong knowledge of product management best practices and application delivery methodologies
  • Excellent interpersonal, business communication and writing skills
  • Able to learn, navigate, and influence both functional and technical elements of our technologies
  • Salesforce Service Cloud and Community Cloud a plus
  • Experience integrating 3rd party applications with Salesforce or comparable CRMS
  • Experience in health care a plus
  • Proven track record of shipping exceptional products
  • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities

MINIMUM QUALIFICATIONS
  • 2+ years' experience in a product management role building customer facing applications
  • 1+ year experience working with iOS and Android applications.
  • 1+ year experience working with Salesforce products in any capacity

Pay Range: $110,000 - $120,000



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