Technical Sales Support
Caterpillar

Job Info

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Career Area:
Sales
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

WE BUILD WHAT MATTERS

What matters most to you? Is it being a part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters.

Job Summary:

Electric Power Division (EPD) has an opening for a Technical Sales Support in Griffin, GA . In this role you manage activities by coordinating information alignment between customers (demand management) and internal organizations (supply management).

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

What you will do:

• Answer product availability inquiries or requests for custom quotes - often gathering pertinent information from the customer.
  
• Develop and support customer relationships to foster new prospects and find opportunities to introduce the organization's products and services.
  
• Gather and align demand information from various sources and ensure accurate / current forecast information is available to the execution team.
  
• Gather and keep updated open manufacturing capacity and process limitations to ensure accurate / current visibility to supply availability.
  
• Drive and Track forecast alignment with supply availability - develop process / tools to do so efficiently.
  

What you will have:

Customer Focus: Knowledge of electric power, energy, electrification, or power industries.

Level Working Knowledge:

• Gathers and verifies customer needs and expectations - often project specific.
  
• Communicates the importance of customer needs/expectations.
  
• Meets regularly with customers to understand their wants, needs and expectations.
  

Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Working Knowledge:

• Identifies, obtains, and organizes relevant data and ideas.
  

• Recognizes, clarifies, and prioritizes concerns.
  
• Assists in assessing risks, benefits, and consideration of alternatives.
  

Industry Knowledge: Knowledge of the electric power industry, electrification, or power distribution. Awareness and exposure to mechanical systems.
Level Basic Understanding:

• Understand how own organization compares to others in the industry.
  
• Describes key products and services in the industry.
  

Effective Communications: Ability to effectively transmit, receive, and interpret information using appropriate communication behaviors.

Level Basic Understanding:

• Ability to analyze data and effectively communicate insights and trends.
  
• Adapts style to the needs of the audience.
  

Top Candidates Will Also Have:

• Degree not required, but mechanical or electrical engineering degree preferred.
  

• Advanced skill with spreadsheet functionality and/or data visualization tools
  
• Mechanical inclination / intuitive understanding of mechanical systems
  
• Detail & precision-oriented personality.
  

Additional Information:

• Domestic relocation assistance is available.
  
• The position is located in Griffin, GA.
  

Employee Benefit Details:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
  
• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
  
• Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
  

Final Details:
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers

#LI
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
April 12, 2024 - April 18, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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