Team Lead Environmental Svc
Advocate Aurora Health

Chicago, Illinois

Posted in Retail
13 days ago


Job Info


Scheduled Hours: 11:00pm-7:30am, rotating weekends and holidays


Purpose:
To provide leadership and supervision to the Environmental Services staff to ensure cleanliness of the hospital, patient satisfaction and key result areas are met or exceeds.
To set an example for all Environmental Services staff stressing personal enthusiasm, safety, teamwork, quality and pride in work, positive service~mined attitude, and efficiency.


Accountabilities:
In absence of EVS supervisor, lead co~workers in the day~to~ day operations of the Environmental Services department (EVS) program.
Trains associates and assists in Department Orientation Process.
Functions as Environmental Services Tech, knowing all positions/responsibilities within department. When in a lead role:
Supply and equipment use and maintenance.
Communicate to leadership associate performance, conduct, issues, etc.
Customer Satisfaction ~ Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. Continues to improve patient and customer satisfaction scores.

Position Requirements:

  • High School diploma or equivalent
  • Leadership experience preferred.
  • 3 years experience with at least one in Housekeeping
  • Good communication skills
  • Good organizational skills
  • Excellent customer service skills
  • Must be able to communicate instructions
  • Team player
  • Able to work with all levels of personnel
  • Demonstrates flexibility
  • Projects a positive attitude
  • Willing to learn, cooperate
  • Self motivated
  • Demonstrates initiative
  • Good communication skills. Written and verbal
  • Thinking consistent with Advocate Mission, Values, Philosophies and quality concepts
  • EVS product and equipment knowledge
  • Potential exposure to hazardous materials
  • Job responsibility involve walking, standing, bending, climbing and lifting throughout the work day.
  • Ability to perform medium lifting: up to 35 pounds occasionally and/or 10 to 15 pounds frequently and/or up to 10 pounds constantly.



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