Student Services Coordinator
Indiana University

Job Info

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Department

BIOCHEMISTRY (BL-BIOC-IUBLA)

Department Information

More information about the College of Arts and Sciences at Indiana University may be found at here. https://college.indiana.edu/

Job Summary

Department-Specific Responsibilities

• Responsible for the management of student services for the Molecular and Cellular Biochemistry Graduate Program; performing the duties of Scheduling Officer, Enrollment Management, Graduate Recruitment, Admissions Coordinator, and Event Coordinator.
• Serves as first point of contact for students with concerns, and for faculty members with concerns regarding students.
• Works directly with Director of Graduate Studies and Department Manager on most tasks.
• Responsible for administrative duties in support of various or multiple student services job families and initiatives, including those involving student life, programming, and support and/or student services administration such as academic advising, financial aid/scholarships, and registrar.
• May perform occasional duties in support of other university functions or business needs.
• Provides administrative support for program activities designed to enhance and reinforce academic engagement and experiential learning.
• Manage graduate enrollment each academic semester.
• May occasionally prepare and disseminate handouts, presentations, or other materials.
• Acts as a resource for students and faculty on student services matters.
• Accurately maintains confidential student records and databases while acting under federal and University information security guidelines.
• Works with Department Manager and Director of Graduate Studies on all aspects of recruiting potential graduate students, domestic and international.
• Develops, builds, and maintains the schedule of classes in close association with the Biochemistry DGS.
• Plans, publicizes, and executes all aspects of events for the department, including graduate student orientation, workshops, award ceremonies, and receptions.
• Negotiates contracts with vendors, organizes catering, assists with procurement and setup of audio visual and special needs equipment.
• Selects menus, chooses room formats, and designs diagrams and forms for special setups and registration.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• May assist with ordering or creation of promotional materials for student organizations or departmental needs.
• May provide guidance to other Student Services Coordinators.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Some college or other level of higher education

WORK EXPERIENCE

Required

• 2 years in office environment, higher education, or related field

Preferred

• Customer service background
• Experience working in an education environment

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills
• Commitment to working with people of diverse backgrounds and demonstrated cultural competency

Preferred

• Familiarity with student information systems and/or other data management systems
• Ability to navigate and quickly learn computer programs
• High degree of critical thinking resourcefulness
• Ability to work well in a close-knit team environment
• Highly skilled and capable in Microsoft Ofiice, especially Outlook or similar email systems

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$17.15 to $17.31 per hour

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

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