Sr. Project Manager
Mass General Brigham(PHS)

Job Info

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About Us

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary

The Quality and Patient Experience (QPE) department delivers on the Mass General Brigham (MGB) Board's vision to advance a culture of treating patients with dignity, respect and equity; within our institutions and in the communities we serve; promote a reliable, consistent, and coordinated care experience across institutions; and achieve the best clinical outcomes possible. Reporting to the Program Director for Specialty Programs and Clinical Collaboration, the Senior Project Manager will provide project management support to several enterprise-wide specialty collaboration committees and their associated initiatives, focusing on quality and efficiency of care. This position requires strong leadership, organizational, and project management skills, excellent interpersonal skills, professional maturity and strong analytic ability. The position requires collaboration with other teams within QPE and other departments within the Mass General Brigham Enterprise (i.e. eCare, entity specific specialty departments, and Data and Analytics). This role may also provide management for 1-3 staff.

Duties & Responsibilities

• In partnership with the chairs of each committee and the team's Sr. Medical Director, support the launch and direct management of approximately 4 committees and workgroups that support Mass General Brigham's goals for improved patient care and efficiency. This includes annual goal setting, guideline development, and development and adoption of system-wide policies of care.
• Support the Directors and Committee Chairs in identifying and leveraging tools to successfully support the data capture of preferred clinical workflows based on guidelines, including the leveraging of the EHR.
• With the Medical Director, coordinate and disseminate information across committees, connecting activities amongst the committees as well as connecting these groups to other Mass General Brigham efforts and groups/committees.
• Work with senior clinicians and administrators to build consensus, within and amongst committees, on clinical guidelines, EHR build, data analyses, committee goals, committee priorities, etc.
• Support enterprise collaboration with strong project management, analytics, guidance for junior staff members reporting to him/her in the execution of their clinical collaboration work.
• Guide the analysis of clinical/financial patient data to support committee and programmatic work
• Establish contacts and strong working relationships with clinical leaders, network leaders and leaders of quality departments at each site and other departments within Mass General Brigham.
• Manage external registry contracts as needed for Mass General Brigham committees

• Ensure that deliverables stay on target to be completed in projected timeline, and identify and overcome any obstacles or threats to that goal
• Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
• Other duties as assigned
• This position is currently remote. In the future, some onsite work will be required.
• Evening/early AM committee meetings as scheduled
• This role is an individual contributor but in the future may manage a staff of 1-3

Qualifications
Qualifications

• BS/BA or equivalent required
• Master's degree in Business, Health Management, Public Health, or Public Policy preferred
• 8+ years' experience in health care, preferably in a provider setting
• Experience in clinical project management, consulting, or clinical/financial data analysis preferred
• Experience in health care quality measurement, reporting, and improvement preferred
• Experience using and synthesizing clinical and claims data preferred. Experience working with ICD-9 codes, ICD-10 codes, DRGs, MS-DRGs, APR-DRGs, CPT codes a plus.
• A combination of education and experience may be substituted for requirements

Skills/ Competencies

• Ability to develop effective relationships with a broad array of people from diverse backgrounds and various levels of the management hierarchy. Demonstrated ability to effectively work with clinical staff a plus.
• Ability to think about strategic problems, generate and present options, and facilitate consensus and decision-making among constituent clinical groups and executive leadership. Ability to set priorities, coordinate multiple tasks, and meet deadlines.
• Strong analytic skills; ability to turn data into information

• Fluency in data analysis and data manipulation
• Proficiency in statistical relationships and concepts
• Fluency in PC /Microsoft applications including Word, Excel, PowerPoint
• Strong analytic communication skills including preparing cogent, appealing PowerPoint slides and presenting to clinical and administrative audiences.

• Excellent organizational skills, ability to work independently, manage multiple tasks and projects, meet deadlines and manage to schedule.
• Influencing skills to engage clinicians and other leaders
• Ability to effectively present ideas and information in a variety of formats to a wide range of audiences
• Experience with Microsoft Office applications
• Solid understanding of the health care environment

EEO Statement
Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

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