Sr Credit Collections Rep
Boral

Job Info

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JOB SUMMARY

The Sr Collections Rep will communicate with customers to resolve payment issues, collectoutstanding balances and perform regular portfolio analysis. This position will work This person will play a critical role in customer experience by timely and accurately resolvingchallenges driving delinquency through effective communication in all situations.The Sr. Collections Rep reports to the Credit-Collections Manager.

ESSENTIAL FUNCTIONS
*Comply with Boral Safety Policies and Procedures*Maximize cash collections to meet/exceed monthly targets*Reduce delinquency for assigned accounts*Make collection calls and maintain follow-up on customers' past due invoices*Monitor and maintain assigned accounts*Reconcile unapplied cash*Resolve customer payment discrepancies*Perform complex account reconciliations*Review and process account adjustments and approved small write offs*Help maintain current customer credit files with new or changing information, including tax exempt/resale certificates*Post payments (lockbox, ACH, wire, etc) as assigned*Process credit card payments as needed*Respond accurately and timely to credit inquiries*Assist in month end close processes*Perform additional duties as requested, needed or assigned by the Credit Manager

https://careers.boralamerica.com/benefit

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