Sr Analyst, Web Operations

Hershey, Pennsylvania

Posted in Manufacturing and Production

Job Info

Job Title: Senior Analyst, Web Operations

Location: Hershey, PA

***This position can be 100% remote.***


The Senior Web Operations Analyst is a strategic position within The Hershey Company to drive DevOps methodologies and automation. A successful candidate will be familiar with using and implementing CI/CD pipelines.

Major Duties/Responsibilities:

  • Drive a DevOps methodology across key platforms.
  • Administer Mulesoft Runtime Fabric environment.
  • Support initiatives of Business Engagement and Solutions Organizations.
  • Support initiatives around UAT, compliance review, data integrity, data security and disaster recovery.
  • Serve as a subject matter expert working with Web Operations Administrators and our customers.
  • Seek opportunities to improve operational effectiveness through maintenance and monitoring of resources and interfaces.
  • Implement Automation of routine tasks.
  • Educate and create documentation on technical requirements.
  • Manage F5 BIG-IP LTM, ASM, and APM modules
  • Supervise the work of onshore and offshore Web Operations Administrators.


Administration of Web Technologies including (but not limited to):

  • 3-5 years of experience in a Web Operations/Site Reliability Engineer role or master's degree in related field
  • 3-5 years working with the following (or similar) technologies
    • Mulesoft Runtime Fabric
    • Akamai CDN
    • NS1 DNS
    • SSL Certificates & DigiCert
    • Atlassian Suite (Jira, Confluence, Bitbucket, Bamboo)
    • F5 BIG-IP and BIG-IQ
    • Tomcat
    • Container Orchestration (Podman, Kubernetes, etc.)
    • Linux (RHEL 7)
    • Git
    • Building & maintaining CD/CD pipelines
    • Azure
    • Ansible, Puppet, and/or Terraform


  • BA/BS in Web Technologies, Computer Science, or a related field


The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (

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