Social Worker I - PMAP
University of Iowa

Iowa City, Iowa

Posted in Call Centre and Customer Service


This job has expired.

Job Info


The Care Coordination Division is seeking an individual to fill the full-time position with the Patient Medication Assistance Program within the pharmaceutical companies and co-pay foundations by working with patients, medical teams, and pharmacies at UI Healthcare. This individual would provide direct social work services including assessing resources to facilitate movement through the continuum of care to patients and their families, particularly by assisting patients with applications for entitlement and categorical programs. Participate in and provide the social work perspective to interdisciplinary activities. Assume basic consultation, teaching, research, program development and/or administrative responsibilities in this assignment.

Position Responsibilities:

  • Conducts daily triaging of program referrals.
  • Performs social work financial assessments with patient and/or family involvement.
  • Develops benefit assistance plan with patient and/or family that reflects identified problems and incorporates age-related issues.
  • Adjusts the plan specific to age- and diagnosis-related issues.
  • Helps patient/family identify their financial resources and provides benefit assistance services responsive to identified problems.
  • Demonstrates knowledge of entitlement and categorical programs resources for age- and diagnosis-related issues.
  • Provides and interprets information to patients and families regarding resources and application procedures.
  • Communicates with resources and company programs regarding patient status and progress.
  • Demonstrates respect for all members of the University community while performing duties and in response to administrators, supervisors, coworkers, and customers.
  • Represents the interests of the University and of Care Coordination Division leadership in the use of resources to meet service and productivity demands within unit goals and budgets, strives to promote continual process and quality improvement.
  • Establishes rapport with patients and/or families.
  • Communicates with and advocates for patient and/or family regarding benefit assistance status and progress.
  • Provides information to team members regarding benefit goals and patient status and progress.
  • Acts as resource for team (e.g., participates in team meetings, etc.)
  • Fosters staff individual accountability for continuous improvement in performance.
  • Welcomes the richness of talent from a diverse workforce and contributes to a productive and effective workplace.
  • Completes documentation and statistical reports within established time frames.
  • Documents relevant information in concise and clear manner.
  • Adheres to mandatory reporting requirements for cases of suspected child or dependent adult abuse.
  • Complies with procedures for other medical/legal situations (e.g., HIV, domestic violence, advance directives, etc.)
  • Completes other projects or tasks within agreed-upon time.
  • Devotes at least 75% time to direct service (patient-related) activities.
  • Uses supervision when needed and prepares for supervisory sessions.
  • Incorporates feedback into performance.
  • Demonstrates commitment to professional growth and development by developing mechanisms to evaluate practice.
  • Identifies and pursues opportunities for professional development.
  • Maintains required skills in mandatory competencies.
  • Seeks opportunities to enhance professional knowledge, skills, and abilities as they related to current position and/or to prepare for potential future roles and overall career development.
  • Contributes to the development, strengthening and delivery of needed health and social services.
  • Participates in departmental and unit-based activities.
  • Participates in instruction of staff and students as related to entitlement and categorical programs.
Percent of Time: 100%

Schedule: Monday-Friday, 8-hour shifts between 8:00 AM to 4:30 PM

Pay Grade: https://hr.uiowa.edu/pay/pay-plans/seiu-pay-plan

Benefits Highlights:
  • Regular salaried position located in Iowa City, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
  • For more information about Why Iowa?, click here

Required Qualifications
  • A Bachelor's degree with a major concentration in Social Work or a healthcare related field.
  • 6 months-1 year of clinical social work-related experience.
  • Excellent written and verbal communication skills.
  • Must be certified, or qualify to be certified, as a Pharmacy Support Person by the Iowa Pharmacy Board to perform nontechnical pharmacy duties assigned by the pharmacist.
  • Strong organization skills with attention to detail.
Desirable Qualifications
  • Social work experience in a health care setting.
  • Related experience in Medicaid/TXIX programs, and patient medication assistance.
  • Experience with identifying and navigating financial resources, including insurance coverage options, changes related to the federal and state health programs.
  • Experience in a fast paced, high volume work environment.
  • Care Coordination experience or case management skills in a health care setting as part of an interdisciplinary team including experience utilizing an electronic medical record to assist with management of non-adherence, post-care follow-up and referrals to appropriate resources.
Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact seton-vinsand@uiowa.edu

Additional Information
  • Classification Title: Social Worker I
  • Appointment Type: SEIU
  • Schedule: Full-time
Compensation
  • Pay Level: 5
Contact Information
  • Organization: Healthcare
  • Contact Name: Seton Vinsand
  • Contact Email: seton-vinsand@uiowa.edu


This job has expired.

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