SMB Account Manager

Phoenix, Arizona

Posted in Retail

This job has expired.

Job Info

Position Summary...

What you'll do...

Partnership & Collaboration: Possess knowledge of: Stakeholder identification and mapping; stakeholder analysis; stakeholder communication;stakeholder engagement techniques; stakeholder management effectiveness tools and methods; fluency in many specialized business vernacular.To be able to: Supports the development of business cases and recommendations. Owns delivery of project activity and tasks assigned by others.Supports process updates and changes. Solves simple business issues. Demonstrates functional knowledge of the business unit/organization beingsupported.
Strategic Business Acumen: Possess knowledge of: Industry, environmental, economic factors and competitors (for example, market fluctuations,changes in policies or politics, emerging technology, cultural practices); global business strategy; fluency in specialized business vernacular;translating business knowledge into actionable insights; business management practices across multiple domains such as merchandise, supply chainmarketing, sales, technology, business systems, human resources etc. and in-depth knowledge of company practices; business metrics (for example,fiscal financial targets, product sales, service line and operational budgets, technology spend). To be able to: Supports the development of businesscases and recommendations. Owns delivery of project activity and tasks assigned by others. Supports process updates and changes. Solves simplebusiness issues. Demonstrates functional knowledge of the business unit/organization being supported. Communicates business perspective andunderstands stakeholder's perspective on the issue at hand. Researches similar businesses and best practices across the industry. Uses the basictools necessary for managing expenses, budgets and investments. Describes basic concepts of financial forecasting.
Entrepreneurial Innovation: Possess knowledge of: Overall business targets for all product categories; Assortment of products available acrossmarkets; customer preferences and demand patterns; market pricing and deals across suppliers; concepts like Minimum Viable Product(MVP). To beable to: Optimizes revenue for the business by sourcing the products at optimal rates. Monitors sales for relevant business segment and customerfeedback periodically to ensure appropriate planning for the future. Identifies novel methods to attain business efficiencies and incorporates thechange needed while working together with suppliers and merchants.
Seller Lifecycle: Possess knowledge of: Seller segment, business structures, categories, capabilities; key performance metrics and evaluationtechniques; market forces and global trends that may impact Seller performance; business drivers for Sellers, markets and segments. To be able to:Identifies, classifies and segments Sellers and Seller accountabilities. Supports Seller performance tracking and report to seniors. Maintains workingrelationships with sellers, respond to simple queries and escalate complex issues.
Influential Communication: Possess knowledge of: Verbal/Nonverbal behaviors; application and allocation of Business Communicationstyles/techniques in ambiguous and challenging situations; emotional Intelligence; situational awareness; communication channels/mediums;interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; influencing styles. To be able to:Organizes thoughts, communicates articulately, confidently, credibly, and concisely within scope. Presents to and influence team and businesspartners a conveying message through basic understanding of the relevant context. Utilizes relevant data and fact-based information to articulateresults and provides a recommendation in a structured manner. Actively listens to others, seeks and provides constructive feedback and provideideas/recommendations on processes. Proactively builds personal network.
Digital Literacy and Analytics: Possess knowledge of: Sources of Relevant Data; data Analysis Techniques; data Dashboard Tools (for example,Power BI, Tableau); sources of Industry Trend information Spreadsheet, Database, Presentation softwares. To be able to: Leverages data analysistools to explore simple data, performs basic statistical analysis, derives insights, and creates basic reports. Identifies, implements, and drivestechnology change within scope of work. Uses visualization tools to represent data and constructs coherent stories to influence decisions. Explainshow Customer analytics can enhance Customer relationship management. Helps others locate learning resources related to Customer analytics.Identifies the business units currently using Customer analytics within the organization. Describes the major initiatives that depend on Customeranalytics for successful outcomes Explains the relationship between statistical measurement and business improvement. Explains measurements ofbusiness performance and how to identify trends. Describes the technology and core applications used for tracking business performance andapplying data to business decisions.
Negotiation: Possess knowledge of : Negotiation techniques, tactics, tools, processes; internal and external stakeholder mapping; regulatoryrequirements and management of supplier agreements. To be able to: Accesses organizational policies and practices for negotiating. Describesqualities of effective and ineffective negotiations. Explains the basic concepts of negotiating. Utilizes techniques for establishing rapport and buildingtrust. Understands negotiating position, key drivers/levers, and desired outcomes.
Live our Values
Culture Champion
* Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
* Is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
* Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
* Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Deliver for the Customer
Customer Focus
* Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
* Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Focus on our Associates
Diversity, Equity & Inclusion
* Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.
Collaboration & Influence
* Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with
impact to a range of audiences; and demonstrates energy and positivity for own work.
Talent Management
* Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others'
contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Business or a related field. Option 2: 2 years' experience in Business Management, Marketing, Omni-Channel
Merchandising or a related area

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Business Management, Marketing, Omni-Channel Merchandising, or a related area

Primary Location...
4617 E BELL RD, PHOENIX, AZ 85032-2305, United States of America

This job has expired.

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