Service Representative - Orthopaedics - LaGrange - (Bilingual Spanish)
Loyola
Job Info
Employment Type:
Full timeShift:
Rotating Shift
Description:
ServiceRepresentativepromotesincreasedutilizationofLoyolaservicesbymaintaining acustomerserviceattitudethatreflectsthemission,visionandvaluesofLoyolaMedicine.
Ensureseffectiveclericaloperationsfortheserviceareaandperformsalljobdutiesunder
thehighest customerservicestandardstoexceedcustomerexpectations.
Conveysaprofessionaland positiveimageofLoyolaMedicineduringinteractionswithpatients,families,physicians,staff
members andinternaldepartments.
Essential Job Responsibilities:
1. Greeting patients entering the physician practice.
2. Answering office phones, making appointments.
3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
4. Assists in checking out patients and assists them with referral processing and scheduling process
5. Collects co-pays and posts charges.
6. Charge entry and patient balance processing.
Minimum Education: Required:
Associates degree ORequivalenttrainingacquiredviaworkexperienceor education
Trainingingeneraladministrative,business,healthcareorrelatedfield
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
This job has expired.
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