Employment Type:
Full timeShift:
Rotating Shift
Description:
ServiceRepresentativepromotesincreasedutilizationofLoyolaservicesbymaintaining acustomerserviceattitudethatreflectsthemission,visionandvaluesofLoyolaMedicine.
Ensureseffectiveclericaloperationsfortheserviceareaandperformsalljobdutiesunder
thehighest customerservicestandardstoexceedcustomerexpectations.
Conveysaprofessionaland positiveimageofLoyolaMedicineduringinteractionswithpatients,families,physicians,staff
members andinternaldepartments.
Essential Job Responsibilities:
1. Greeting patients entering the physician practice.
2. Answering office phones, making appointments.
3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
4. Assists in checking out patients and assists them with referral processing and scheduling process
5. Collects co-pays and posts charges.
6. Charge entry and patient balance processing.
Minimum Education: Required:
Associates degree ORequivalenttrainingacquiredviaworkexperienceor education
Trainingingeneraladministrative,business,healthcareorrelatedfield
Loyola Medicine Core Values
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