Service Advisor 1 - Electrical

Wilkes-Barre, Pennsylvania

Posted in Building and Construction

Job Info

CornellCookson, a division of Clopay Corporation is a leading manufacturer of commercial and grille doors. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. 

We have an excellent opportunity for Service Advisor 1 - Electrical position in either our Mountain Top, PA Facility or our Goodyear, AZ Facility


Lead CornellCookson electrical support efforts by handling all electrical aspects of our product line. Assist with electrical issues of moderate difficulty, troubleshooting, warranty components, and focus on extraordinary customer satisfaction and be a resource for the electrical products and support department. Supporting the electrical needs of internal and external customers

Responsibilities/Principal Duties

  • Receive, analyze, resolve and report customer electrical quality complaints.
  • Work directly with our dealers and end-users to provide superior electrical support for all CornellCookson products.
  • Work with Engineering to identify electrical issues and trends.
  • Support, resolve, and document all electrical related issues.
  • Support and lead electrical initiatives for our dealers, inside sales, RM's, production and engineering, etc.
  • Work directly with Electrical Engineering Design team.
  • Diagnose all electrical-related issues and take proper measures to resolve.
  • Assist in other areas as necessary and work cooperatively with others to help achieve company goals.


Qualified candidates must possess the following minimum qualifications:

  • Requires Electronics Technology, Electrical Engineering or equivalent electrical background.
  • AS/BS degree preferred.
  • 3-5 years work experience in electrical field with emphasis in Motors & Controls, PLC/PCB - control wiring.
  • Must be highly organized and have a proven ability to work within a team environment.
  • Familiarity with NEC, NFPA, and UL guidelines/regulations. Must be able to read and interpret mechanical/electrical schematics & diagrams.
  • 2-5 years experience interacting with customers preferred. Must possess superior communication skills and be adept at training and educating our dealers.
  • Must possess superior communication skills and be adept at training and educating our dealers.
  • Excel, Word, and PowerPoint recommended.


We offer a competitive salary and a very comprehensive benefits package, including 401K, paid holidays, sick, and vacation time.

Equal Opportunity Employer, providing a drug-free work environment.

EOE Male/Female/Disabled/Veteran - We welcome applications from Veterans and the Disabled!

More Building and Construction jobs

Atlanta, Georgia
Posted about 6 hours ago

Lenexa, Kansas
Posted about 5 hours ago

Maxim Crane Works LP
Orlando, Florida
Posted 42 minutes ago


$5 e-gift card
Upload your resume and receive $5 to Dunkin’ on us!
*Available to the first 200 NEW users

Powered by Broadbean logo

*By registering with our site, you agree to our
Terms and Privacy Policy.

Share diversity job

Service Advisor 1 - Electrical is also posted to sites within our Diversity Job Network.

African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo