Senior Software Testing Specialist
Ricoh USA


Job Info


POSITION PROFILE

Testing and Evaluation of Software, Systems, Technology and Services: As part of the overall quality assurance process, install and configure Ricoh technology, software (typically onto Ricoh multi-function printer/copiers or other products), systems, and service offerings sold to enterprise customers, and manually verify and validate (test) functional operation of these offerings to meet specifications and Ricoh's strategic business requirements, and/or as they might be specifically used in potentially complex IT environments. Evaluate and validate new potential offerings and technologies (from Ricoh and/or 3rd party) to assess and advise decision makers and stakeholders (potentially globally) regarding functionality, operability, suitability, supportability, and overall viability of proposed offerings and technologies. Likely to assist/create standards for test processes, tools, methods to be used by related development sections. Likely to meet with, listen to, and present to decision makers at large companies. Ideal candidate brings professional and/or academic, theoretical, conceptual and applied knowledge and in a specific engineering field; including one or more of, but not limited to, cloud computing, print and web security, on-demand printing and web printing, enterprise content management, advanced image capture (scanning, OCR, etc), and business process workflows.

JOB DUTIES AND RESPONSIBILITIES

  • Communicate well, through writing test plans, test cases, test reports, defect reports, status reports, and be able to create flowcharts and diagrams to communicate ideas, process flows, environments, etc.

  • Install - configure operating systems, application software, etc in cloud and on-premise virtual machines.
  • Create prototype environments according to customer requirements for proof of concept testing of various hardware - software solutions to verify and/or improve overall operation.
  • Perform root-cause analysis of defects and provide guidance for resolution and recommendations for improvement. Assign priority and severity of defects.
  • Develop working relationships with stakeholders such as marketing, product managers, developers, partners, management, fellow staff, and others. Keep them up informed and up-to date.
  • Schedule negotiation and navigation.
  • Test/Project leadership
  • May be called to assist with resolving customer facing challenges.

QUALIFICATIONS (Education, Experience, and Certifications)

  • Directly related business data/communication workflow experience or equivalent education
  • 5 to 8 years
  • Directly related information technology or computer science or systems engineering experience or equivalent education
  • 5 to 8 years, and/or Bachelors degree, and/or certifications(s)
  • Direct experience including one or more of, but not limited to, cloud computing, print and web security, on-demand printing - web printing, enterprise content management, advanced image capture (scanning, OCR, etc), and business process workflows, or equivalent education.
  • 5 to 8 years

Preferred Qualifications

  • Test automation experience - nice to have
  • Test case management (Jira, Azure DevOps, Mantis, etc.) - nice to have
  • Microsoft Azure Cloud certification/ experience - nice to have
  • Network/System administration - nice to have

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.



More Manufacturing and Production jobs


AVI-SPL
Duluth, Georgia
Posted 20 minutes ago

AVI-SPL
Cranberry Township, Pennsylvania
Posted 20 minutes ago

AVI-SPL
Cambridge, Massachusetts
Posted 20 minutes ago

Job Alerts

Provide an email, zip code for jobs, and/or job category to subscribe to job alerts. Learn more now.


*By subscribing, you agree to our Terms and Privacy Policy.


Share this job with the community

Click a community link below, and then social share the Senior Software Testing Specialist job.


African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo