Senior ISC Improvement Specialist

Houston, Texas

Posted in Manufacturing and Production

Job Info

Dow has an exciting and challenging opportunity for a Senior ISC Improvement Specialist located in Midland, Michigan or Houston, Texas!

The Senior ISC Improvement Specialist supports business growth, service enhancements, and cost to serve productivity gains by identifying and implementing, through project work, supply chain and end-to-end (E2E) improvements to a single business, multiple businesses or an envelope. Interacts with global or other regional teams, when needed. Assists in defining work process and system solutions, executing against strategy, utilizing design principles, through collaboration with global and regional peers and business and functional stakeholders. Ensures adherence to compliance and regulatory requirements and provides ongoing training, support and design enhancements across strategic solutions utilized by our partners. Works under the functional guidance of a Global Business Director and is a member of a team of global and regional Improvement team. Collaborates with other Business Process Teams both within and outside of ISC as well as counterparts within the I/S organization. Acts as subject matter expert responsible for providing deep functional and OMP/SAP user expertise for work processes, applications and products aligned with and/or utilized in ISC, with focus on planning and scheduling.

Responsibilities / Duties

  • This position will represent the business in the design workshops and provides business practice knowledge to aid design of Industry leading supply chain work process/systems solutions for the business. He / She will also validate the design or best practices solution with business and IS partners to ensure design provides the expected outcomes for work processes and systems integration. The role is expected to be a primary point of contact for business partners for cross functional area of responsibility and also to execute some key processes in the SAP ECC, OMP and/or non-SAP systems.

  • This position will also assume lead role for small through large improvement projects regionally and/or globally. He / She is going to be the key member within P&SP ISC and will play pivotal role in transformation of digital capabilities of The Dow Chemical Company.

  • This role will primarily be self-directed, work with multi-talented teams of Planners and schedulers, SAP/Non-SAP specialists to address complex cross functional business problems, and complete projects on an accelerated project schedule. This role Integrates technical expertise and business / work process understanding to create innovative solutions for the internal and external stakeholders in order to deliver superior experience for our employees and customers. You may be called to solve work process / system integration designs/issues between ISC and other functions to get a fully functioning end to end solution.

  • Collaborates and participates in strategy definition with global peers, regional teams, business and functional stakeholders.

  • Provides ongoing training, support, design enhancements. Drives automation and productivity efficiencies.

  • Interfaces with DSS for system development, support and issue resolution of regional or global requirements.

  • Accountable to possess in-depth understanding and knowledge of the work process, systems, tools and metrics.

  • Participates as business representative in corporate initiatives and projects executed by the DSS organization, which may include requirements gathering, evaluation, testing set up and execution, data transition and migration activities, and implementation.

  • Monitors consistency between promised and delivered value and functionality to our customers/internal partners.

  • Drives change in work process and systems - must be comfortable with managing change with diverse stakeholder groups.

The critical competencies required for success are: supply chain management skills, interpersonal effectiveness, understanding customer needs, team work, taking initiative, problem solving skills, value creation, technical proficiency in use of computer applications, analytical skills and project management skills.

Required Qualifications:

  • A minimum of a Bachelor's degree or relevant military experience at an E6 rank/Petty Officer 2nd Class or higher is required.

  • A minimum of 3 years of experience in Supply Chain is required.

  • A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications:

  • Degree discipline in Supply Chain Management, Business, Engineering or other Sciences is preferred.

  • Prior SAP and OMP experience is preferred.

  • Planning and scheduling experience is preferred.

Note: This position does not offer relocation assistance.

Dow Offers:

  • A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
  • On-going learning opportunities within a diverse, inclusive and rewarding work environment
  • Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
  • The chance to work within a global company and interact with colleagues from around the world
  • Opportunities that spark your imagination and ignite your passion to help others

About Dow

Dow (NYSE: DOW) combines global breadth, asset integration and scale, focused innovation and leading business positions to achieve profitable growth. The Company's ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company, with a purpose to deliver a sustainable future for the world through our materials science expertise and collaboration with our partners. Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer care. Dow operates 106 manufacturing sites in 31 countries and employs approximately 35,700 people. Dow delivered sales of approximately $39 billion in 2020. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit or follow @DowNewsroom on Twitter.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1-833-My Dow HR and select option 0, then press *.

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