Senior Director, Operations (San Antonio)
Vaco

Job Info

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Welcome to Vaco-an uncommon company with an empowered culture. At Vaco, we are dedicated to hiring the most extraordinary people, outlaws, if you will, seeking the freedom to fulfill their professional and financial potential without being trapped in the wrong corporate structure. Vaco offers its team members the opportunity to be great in their own unique way and to work on a team where everyone is proud to wear the jersey.

Description

• Team Development - Lead the Operations Team and support each member's professional development. Also supervise and guide the Operations Team through the execution of plans daily.

• Leadership - Work alongside the local leaders of lines of business to meet lofty goals plus create an environment which focuses on creating an experience of excellence, having fun, growth, resilience, and integrity.

• Increase Capacity - Manage Operations functions (Accounting, HR, IT, Facilities, etc) with a goal of supporting consultants, business development, and recruiting capacity to reach the teams' goals.

• Organization - Organizing and documenting processes and keep updated as processes mature.

The Senior Director, Operations is responsible for ensuring optimal efficiency and scalability of business procedures for the San Antonio office. They will ensure all facets of business management are designed and upheld to promote maximum efficiency and profitability. This role is perfect for a proactive, strategic thinker, who also loves the details, with self-confidence and a passion for employee and customer excellence and precise results. This position contributes and implements strategic process improvements, ensures legal compliance with applicable regulations, and promotes cost-effective business practices.

Duties and Responsibilities

• Improve operational management systems, processes, and best practices.
• Purchase materials, plan inventory and oversee office efficiency.
• Help ensure processes remain legally compliant.
• Contribute to strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Support management of budgets and forecasts.
• Perform quality controls and monitor production KPIs.
• Assist in recruitment, training, and onboarding of new staff.
• Identify and implement methods to increase client retention, revenue, and profitability.
• Other duties as assigned.

Vaco Values

Duties and responsibilities are to be performed while observing the following Core Tenets:

• A Team First Approach, aligning with the core tenets: Proud to Wear Jersey, Stay Team Focused, and Assume Positive Intent
• Self-Awareness, aligning with the core tenets Outlaws Welcome, Stay Coachable and Be Comfortable with Healthy Conflict
• Solutions Oriented, aligning with the core tenets Be Entrepreneurial, Be Electable, Fix the Problem Not the Blame
• Grit, aligning with the core tenets Work Hard, Stay Free and Play 'til the Whistle.

Desired Competencies and Skills:

• Communication : Speaks in a clear, concise and confident manner; listens attentively.
• Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others; able to read others.
• Written Communication: Develops written communication that is clear, concise, grammatical, and engaging.
• Adaptability: Responds to changes, delays, or unexpected events in a positive manner; adapts working style to best fit a given situation.
• Leadership: Self-directed with an innate drive to succeed; accepts feedback with a desire for continuous improvement. Relationship Building: Builds, develops, and maintains strong relationships with others while building trust and connection.
• Social Intelligence: Able to understand and manage interpersonal relationships.
• Researching: Able to effectively search for, organize, and evaluate information.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• 5 years or more leading cross-functional teams
• Experience with human resources and payroll
• Experience managing projects and improving processes
• Excellent communicator and desire to coach
• Detail-oriented and likes multi-tasking, dotting i's, and crossing t's
• Likes to have fun and impact the lives and careers of others

Technical Skills:

• Must have working knowledge of MS Office Suite
• Experience with Bullhorn preferred.

Basic Skills:

• Able to work with a sense of urgency and meet tight deadlines; Organized, detailed, and results driven.

Travel :

5% - Occasional travel to annual conference or client sites

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here .

California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees .

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

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