Salesforce Architect
University of California, San Francisco

Job Info

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Job Code and Payroll Title
000653 APPLICATIONS PROGR 5
Job Summary

The University of California at San Francisco's (UCSF) is undertaking digital transformation program at UCSF Health.  One core component of UCSF Health's digital transformation is an improved patient and provider experience and the design and implementation of the patient and provider customer relationship management (CRM) platform is vital to achieving this. UCSF is looking for an innovative technology leader to serve as the enterprise CRM Platform Architect for UCSF Health.The UCSF Health CRM Platform Architect is the owner of the overall cross-cloud platform and all solutions delivered upon the defined target architecture. The Platform Architect is accountable for the successful delivery of solutions on the Salesforce CRM platform according to the enterprise architecture of the organization, and the continuous assessment of future state architecture based on platform growth and future releases of the platform cloud products.Involved in the development of server / OS / desktop / mobile applications and services including researching, designing, developing specifications for designing, writing, modifying, testing, debugging, troubleshooting and maintaining source code. Also having direct or related involvement in designing related databases, user interfaces, integration to other systems / applications, content or multimedia processes. Work includes analysis and design to post-production processes, quality assurance, maintenance and documentation.

Organization
Health
Req Number
59934BR
Job Title
Salesforce Architect
Employee Class
Contract
Appointment End Date
31-Aug-2023
Percentage
100%
Shift Length
8 Hours
Shift
Days
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Job Category
Clinical Systems / IT Professionals
Required Qualifications

7 - 10 years related experience or equivalent combination of education, training, and experience.Bachelor's degree in Computer Science, Information Technology, related area and / or equivalent experience / training.Expert knowledge of secure software development on the Salesforce Platform.  Solid understanding of HIPAA and secure handling of PHI in the cloud.Expert skills associated with Salesforce Platform software design, development and deployment of diverse and complex software of Health System, institution-wide and/or multi-institutional scope.  Proven experience in architecting solutions and designs on Core platform, Health cloud, Sales, Service, Marketing, Community clouds.  Experience in Salesforce domains such as Integration, Communities, Security, Sharing and Visibility, SSODemonstrated ability to code software of high complexity / derive algorithms on Salesforce  platforms; Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL.Demonstrated ability to engage in performance / integration testing, business and technical analysis, data analysis and data modeling of high complexity.Expert skills and experience in recommending changes to Salesforce development, maintenance and software standards and processes.Experience with performance tuning and optimization of Salesforce platform.  Awareness of large data volume considerations, risks, and mitigation strategiesDemonstrated ability to effectively communicate with executive-level management on a regular basis.Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop conversion and system implementation plans.Expert experience with identification and use of code libraries, open-source forums, and Salesforce AppExchange.Experience with planning for deployment and creation of feedback mechanisms. Demonstrated software repository skills.  Experience with DevOps, CI/CD, and QA Automation tools for Salesforce platforms.Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.Experience in modern data architectures (e.g. event driven architectures, stream processing, and integrating real time analytics into customer applications).  Strong strategical, analytical and conceptual skills, Strong abstraction capabilities and concept competencies

Preferred Qualifications

Salesforce Technical ArchitectSalesforce Application ArchitectSalesforce Systems ArchitectMaster's degree in Computer Science, Information Technology, related area and / or equivalent experience / training.Experienced mentor and leader of software development teams.Experience with ESBs (Mulesoft Anypoint, CloudHub), Healthcare integrations experience with FHIR, SMART-on-FHIR, HL7v2 a plusExperience in designing analytics solutions using Einstein analytics, Tableau, Data warehouse, Data Lakes etcExperience developing health applications on Salesforce Heroku

Position Type
Temporary Employment
Department Name
Clinical Systems - Clinical Applications
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Department Description
Clinical Systems and Health Informatics are responsible for all aspects of the clinical and business software applications of UCSF Health hospitals, practices, affiliates, and community partners. This includes the Electronic Health Record (APeX), which supports the clinical, revenue cycle, and clinical operational functions of the health system and its affiliates, and approximately 95 other software applications involved in patient care and operations.  The team also supports Patient and Clinical Communications platforms.  Clinical Systems also works closely with Information Technology and the Center for Digital health Innovation to manage inter-related enterprise platforms and support UCSF's digital transformation to improve patient and provider experience.

Incumbent must be able to adhere and emulate Clinical Systems and Health Informatics culture and core values as stated below: 

"People First:  Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF's future. We use talent, creativity, and diverse skillsets to tackle tough problems.  We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver. 

Clinical Systems Core Values include:

Judgment: Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.

Communication: Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.

Impact: Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, and
exhibits bias-to-action.

Innovation:  Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify. Understands that technology is an iterative process. 

Collaboration: Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.
Location
Various Work Sites

This job has expired.