Sales Operations Mgr
RELX

Job Info

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Accountabilities

• Identify, recommend, document, and execute on process improvement opportunities for Sales.
• Strive to bring processes and tools in alignment with industry best practices and trends.
• Manage assigned Salesforce processes and tools on behalf of the sales organization.
• Create and maintain a process and decision repository for the sales organization.
• Identify and document productivity best practices for sales representatives and managers based on role and team. Promote sharing across the sales teams.
• Identify and recommend new ways to maximize sales coverage to more effectively address the opportunity space.
• Identify and collaborate with internal stakeholders to resolve sales roadblocks and issues
• Support the ongoing optimization of the CRM environment for Sales.
• Recommend appropriate performance measures for tracking sales productivity.
• Manage projects on behalf of Sales as assigned.

Qualifications

• Ability to quickly gain an understanding of complex processes.
• Strong analytical skills and attention to detail.
• Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity and technical knowledge
• Team player with strong collaboration skills
• Excellent written and verbal communication skills
• Ability to utilize Customer Relationship Management systems; ability to quickly learn new technologies
• Ability to build consensus among groups with competing interests.
• Ability to adapt quickly to change and serves as a change agent.
• Effective time management skills and ability to meet deadlines.
• 5 -7 years in a sales environment
• 3+ years experience working with Salesforce.com.
• 3+ years process design/redesign background.
• 2+ years project management experience.
• BS/BA equivalent

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

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