Sales Assistant - Kuni BMW
Holman Enterprises

Beaverton, Oregon

Posted in Automotive


This job has expired.

Job Info


Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.

Kuni BMW is looking for a Loyalty Program Coordinator to join the team and the Holman Family!

What will you do?

The Loyalty Program Coordinator will work closely with the Sales Management Team in purchasing used vehicles from consumers, and identifying opportunities where customers can upgrade from their current vehicle to a newer vehicle due to equity and incentive availability. The Loyalty Program Coordinator will work to build relationships with our portfolio of loyal customers during their service visits so that they can stay in the Kuni BMW family as their vehicle needs change. Adhering to process regarding inventory selection, phone calls process, setting up appointments process, and the initial impression guests have of the dealership via all electronic media and telephone contact is of primary importance. The Loyalty Program Coordinator will be responsible for making consumer contact, maintaining consistency and a high level of appointment ratio, appointment show ratio, and ultimately purchases of used vehicles, and referrals of sales/upgrade opportunity to the Sales team. This position's actions greatly affect the dealerships success rate in acquiring inventory.

  • Meet with existing Kuni BMW clients during their Service visits to briefly explain current vehicle incentives and opportunities to upgrade
  • Prepare proposals for both new leases and finance options on newer vehicles as well as proposals to purchase a client's existing vehicle
  • Manage outgoing phone calls and leads
  • Respond to leads and inquiries
  • Help obtain and maintain high customer satisfaction scores
  • Generate and maximize purchase appointments
  • Provide exceptional customer service to internal and external customers
  • Strong organizational and excellent written/verbal communication skills
  • Strong ability to multi-task and juggle multiple items at once
  • Strong attention to detail

What are we looking for?
  • Must have a valid driver's license with excellent driving record
  • Strong organizational and excellent written/verbal communication skills
  • Strong organizational skills with the ability to provide excellent customer service
  • Excellent written/verbal communication skills

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


This job has expired.

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