Residential Counselor (MAU555)
Volunteers of America

Job Info

Residential Counselor (MAU555)
Plainfield, NJ, USA Req #1311
Wednesday, August 4, 2021
About Us:

Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty organization that seeks to end homelessness in the New York metropolitan area by the year 2050. We focus our continuum of care to address the most prevalent causes of homelessness: (1) lack of affordable housing; (2) unmet health needs, including but not limited to mental health and substance use; and (3) lack of jobs that create wealth. In each of these areas we strive to incorporate strategies that address issues of racial equity. We know that our clients are confronting longstanding barriers to accessing quality housing, healthcare, and employment. Our programs are designed to ensure that our clients do not have to face these challenges alone.

Now in our second century of serving those in need, VOA-GNY understands what it takes to heal families and individuals who are in crisis and have experienced trauma. We operate and provide services in emergency shelters, transitional housing, and permanent supportive housing for close to 11,000 men, women and children through 65 programs located in New York City, Northern New Jersey, and Westchester annually. We are one of the largest providers of services to families and individuals experiencing homelessness in the Greater New York area, serving survivors of domestic violence, people living with HIV/AIDS, veterans, and others who have behavioral health or substance use needs. Many of VOA-Greater New York's programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC.

Volunteers of America is an Equal Opportunity Employer/Vets/Disabled


The residential counselor is responsible to deliver wellness and recovery-oriented case management and support services to service recipients in accordance with the New Jersey Department of Human Services-Division of Mental Health and Addictions Services regulations. The residential counselor provides support directly to the residents, including but not limited to: skill development, supportive counseling, transportation, crisis intervention, assistance with task completion, vocational and social support.


The position shall have one of the following: A bachelor's degree from an accredited college or university in a mental health, health or other appropriate human services related discipline; a license as a registered nurse; a combination of one or more years of college, plus related work or life experience together equaling four years. The individual is required to have at least one year of related work or life experience if the four-year college degree does not meet the requirements above. A license as a practical nurse plus two years of related work or life experience or a high school diploma or the equivalent, plus four years of related work or life experience. This position shall also have a valid state driver's license with a safe driving record that meets agency procedures. When "related work or life experience" is relied upon to meet staff qualifications, the personnel file shall clearly document the "related work or life experience" and how it relates to the job duties and responsibilities for the position in which the individual is being hired.


  • Provide on-site supervision and support to service recipient.
  • Communicate observations and information about the service recipient to the program manager, RN and treatment team.
  • Supervise, organize and support recreational and/or socialization activities
  • Transport and/or assist service recipient with accessing transportation to appointments.
  • Provide residential counseling and crisis intervention (but not including crisis intervention counseling)
  • Participate in the development of the individual service plan.
  • Participate in individual service coordination activities, including vocational and educational services.
  • Document observations information and services provided to the service recipient in progress notes.
  • Maintain a clean, safe environment in the facility, including assisting with meal preparation and activities of daily living as needed by the service recipient.
  • 10. Perform all other duties as assigned.


    Volunteers of America offers a comprehensive benefits package to help protect you and your family, top-notch training opportunities, and an energetic and professional work environment.

    Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

    Other details
    • Job Family Counselor
    • Job Function Program Services
    • Pay Type Hourly
    • Required Education Bachelor's Degree
    • Job Start Date Wednesday, August 4, 2021

    • Plainfield, NJ, USA

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