Resident Manager, Graduate House
LifeMoves

Job Info

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About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

At Graduate House we provide 12-months of transitional housing to 5 individuals. We are hiring a part-time Resident Manager to support clients as they work through our program to achieve self-sufficiency.

Position Summary: As Residential Manager, you will be expected to supervise client activities within the house, maintain a safe and supportive atmosphere, and ensure client adherence to program rules; especially regarding clean and sober behavior.

Position Details:

1. Support clients with day to day activities including:
   1. Assist with chore completion and clean-up;
   2. Distribute mail to clients;
   3. Take messages off client and office phones as assigned;
   4. Be available to welcome new participants and supervise move-outs as needed;
   5. Provide information and emergency supplies to clients as needed;
   6. Maintain a clean and sober environment.

1. Monitor night and weekend activity at program site to ensure that rules are observed by participants. Respond to any crisis that arises in the apartment complex between the hours of 8:00 p.m. through 8:00 a.m. during on-duty nights;

1. Assist with site maintenance and operations as needed including:
   1. Organize supplies and donations and assist in maintaining current inventory of supplies and donations. Accept donations on weekends or as needed.
   2. Maintain yard or contact maintenance for assistance.
   3. Maintain cordial relations with neighbors.
   4. Handle maintenance emergencies as needed and notify maintenance staff about necessary repairs, including plumbing problems, broken locks, faulty lights, etc.
   5. Assist with evening volunteer activities as assigned.

1. Work cooperatively with other staff in assisting clients toward the goals of permanent housing and stable income. Consult with supervisor and or Program Director as needed. Attend monthly staff meetings, trainings.

1. Notify social work staff in case of emergency relating to clients, including illegal activity, violence, failure to observe critical rules and medical emergency. Call police or other appropriate authorities when social work staff cannot be reached, or an emergency response is required.

Position Qualifications

• High school diploma or GED
• Personal or professional experience/education working with mental health clients a plus.
• Must be responsible, have experience working with people in crisis and/or monitoring residents, able to relate and communicate clearly with people, and be a good problem solver.
• An understanding of, or willingness to learn about, ideas and practices that promote diversity, equity and inclusion
• Bilingual/Spanish speaking preferred, but not mandatory.

To learn more about our non-profit organization, check out our website at www.lifemoves.org

LifeMoves is an Equal Opportunity Employer (EOE)

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