Renewals & Deal Manager
American Cybersystems, Inc.

Pleasanton, California

Posted in IT

Job Info

Innova Solutions is immediately hiring for a Renewal & Deal Manager:

Position type: Contract
Duration: 6+ Months
Location: Pleasanton, CA | Atlanta, GA | Chicago, IL | Salt Lake City, UT or Toronto, Canada (Hybrid)
*Must be able to in office 3 days/week

As a Renewal & Deal Manager, you will:
About the Team
The Renewals Manager supports a team of Customer Base Account Executives and will be an individual contributor on a robust team consistently supporting operational transactions related to subscription renewals and add-on opportunities. In this role, you will be responsible for renewal & add-on pricing and deal structuring, renewal tracking, order management, data and financial modeling.
About the Role
This role will be cross-functional, supporting Sales, Customer Success Managers, Marketing, Strategy, and Finance organizations. Success in the role requires a teammate approach, ability to work across organizations with disparate needs, creativity and original thinking to proactively identify new and different approaches to analyzing data, and to synthesize multiple information sources to generate fresh strategic insights.
Key Areas of Responsibility

  • Partner with & support Customer Base Sales (Account Executives, Sales Director, VP) with closing renewals and upsell business in a timely manner
  • Ability to own a large number of active deals, identify problems, and suggest solutions with process management, solid consultation skills, be financially savvy
  • Provide guidance on renewal strategy to increase value-based renewal pricing
  • Prepare proposals, including renewal rate calculations and contract preparation
  • Track and manage all activity in Salesforce (SFDC).
  • Verify existing contracts, data integrity of new quotes, review terms and conditions, and ensure all new documentation is aligned with company guidelines and policies.
  • Work closely with Finance and Legal teams to ensure all contracts are accurate
  • Respond to questions from customers and sales reps on any aspect of a deal cycle
  • Contract redlining experience is influential to the success of this role
  • Prepare monthly reports outlining renewal and upsell Key Performance Indicators
  • Partner with other renewals team members as appropriate to assist with successful completion of deal cycles
The ideal candidate will have:
Basic Qualifications
  • Minimum of 3+ years' experience in renewals, sales operations, account management, and/or equivalent client engagement.
Other Qualifications
  • Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally
  • Proficiency with is ideal
  • Standout colleague: experience working across functions to prepare customer /client facing proposals
  • Sophisticated communication style engaging with cross-functional teams and leadership
  • Must be motivated, goal-oriented and able to deliver as well as internalize feedback.
  • Ability to balance contending priorities across multiple deals simultaneously.
  • Experience performing data analysis, modeling, and/or financial analysis to support or drive business decisions
  • Comfortable addressing groups and executive management
  • Requires ability to withstand frequent pressure as a result of demanding workload while maintaining a positive demeanor
  • Comfortable in a fast-paced, high-volume environment.
  • Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).
  • Possess high degree of honesty and integrity while maintaining confidentiality.
  • Curiosity about knowledge of our products, company goals and how the Renewal and Add-On business intersect with them.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Amanda Bazurto-Smith

Pay Range*: $35 - $38.50 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
  • One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
  • ClearlyRated® Client Diamond Award Winner (2020)
  • One of the Largest Certified MBE Companies in the NMSDC Network (2022)
  • Advanced Tier Services partner with AWS and Gold with MS

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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