Recreation Supervisor - Playa Largo Resort & Spa
Shaner Hotel

Job Info

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Shaner is an Equal Opportunity Employer and Drug-Free Workplace

What drives us

We believe that authentic and genuine connections and experiences make people's lives better, which goes double for the people who work here.

Shaner doesn't believe in the humdrum of traditional hospitality that is impersonal, generic, and transactional. Lance Shaner started with a vision to create a new way of operating hotels and building unique food + beverage experiences. A way that was not only inspirational to our associates but built real long-lasting relationships through all levels of Shaner.

While working here we are all charged and empowered with improving the lives of our coworkers, guests, owners, and the communities in which we operate. Every day you come to work you have the opportunity to make an impact, and you can expect the same in return from all those around you.

Our Direction for YOU:

Under the direction of the Recreational Manager, guide and lead the associates to accomplish specific tasks as assigned to them. You are expected to Lead by example in the day-to-day operations in our Recreational Department and support the Recreational Manager and Director of Entertainment and Experience.

General Responsibilities:

• Assist in Fulfilling all the tasks included in the Recreational Attendant Job Description
• Join stand up meeting at the towel hut to go over events, VIP's, occupancy, and important information
• Ensure all associates are present and on time. Note late employees and e-mail their name to the Recreation Manager.
• Ensure all associates are in uniform. Shirts must be clean, tucked in, and name tags need to be worn at all times. If anyone is missing a uniform item, inform director.
• Check cabana tracking sheet and ensure all names are correct in signs.
• Check cabanas to make sure they are reset and clean. Chairs must all be lined up with correct pillows in place. Fully stock cabanas with 6 large blue stripped towels. Cut fresh flowers from the property and placed in each Cabana adding fresh water to all cabanas
• Ensure team is putting out towels and setting up hut for day.
• Ensure team is opening up all umbrellas & make sure chairs are organized.
• Grab all floaties, noodles, and floating objects from the pool and throw in the trash
• Pick up trash on the beach & pool deck. Assist with cleaning cabanas as needed.
• Make sure all Water chairs and tables are lined up at the entrance of the pool - no exceptions
• Make sure ALL cabanas have towels in them.
• Check bait level and let Director know if more bait is needed.
• Make sure Chimineas are reset. Check the banquets/beach schedule. Make sure beach is reset if the schedule says to reset
• Walk pool and beach and ensure there are no ripped or broken chairs. Notify Recreation Manager as soon as possible for resolution.
• Do a chair count each morning of each section and put the count in the notes and ensure they are reset at the end of the night.
• Walk pool and beach to ensure there is no trash and is Playa Ready by 9am and all cleaned out as well at the end of the night.
• Continuously sweep the showers every hour
• During peak hours (10am-3pm) We are walking around talking to guests. Make sure all guests have wristbands. If a non - guest is using the amenities look at the form in the Pool & Beach binder for Pool Deck rules and regulations to make sure you are responding accordingly. List 3 guest names you talked to in the notes
• Make sure to continuously check trash to ensure it is not overfilled.
• Empty all trash on the Pool Deck and take trash to the dump
• Move Eventide tables to the beach to prepare for Eventide
• Take note of any guest opportunities, log them in them in the tracker and state the resolution.
• Check the Paradise Planner for any pool activities.
• Check supplies daily and email anything we are low on to the Recreation Manager.
• Ensure no towels are left out overnight at the Towel Hut
• Sign off on your respective checklist before leaving and turn it into Director's box.

Qualifications (Essential):

• Some experience in hospitality.
• Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
• Ability to lead a team
• • High school graduate or equivalent.
• • Previous guest relations and/or training.

Skills:

• • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy,
• cooperativeness and work with a minimum of supervision.
• • Ability to endure abundant physical movements in carrying out job duties.
• • Ability to understand guests' service needs.
• • Ability to exercise good judgment with difficult guests.
• • Ability to maintain confidentiality of guest information and pertinent hotel data

Additional Information

• Posting Date: Jan 25, 2023

This job has expired.