Receptionist 1
Conviva

Job Info

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Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

Responsibilities

Conviva is seeking a candidate to join our Team as a Receptionist who has experience working in a medical office and with managed care. Candidate must have excellent communication skills, be a team player, able to multi-task, and be very organized. If you possess these skills and are interested, we look forward to speaking with you.

Center Address: 7200 Normandy Blvd, Suite 20 Jacksonville, FL 32205

Job Functions

• Welcomes patients and visitors
  
• Comforts and assists patients, answering patients' questions
  
• Maintains the reception area
  
• Helps patients in distress by responding to emergencies
  
• Appointment scheduling
  
• Verification of insurances
  
• Collecting patient charges
  

Requirements

• Less than 2 years of experience working in a healthcare setting
  
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  
• Bilingual (English/Spanish)
  
• Excellent customer service and phone etiquette.
  
• Knowledge of MS Office (Word, Excel, Outlook, Access)
  

Preferred Qualifications

• High School Diploma or GED
  

Working hours: Monday to Friday 8AM-5PM

Alert

Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews

Scheduled Weekly Hours

40

https://humana.wd5.myworkdayjobs.com/Conviva_External_Career_Site/job/Jacksonville-FL/Receptionist-1_R-253575/apply

If you are an existing CenterWell or Humana associate, please apply through go/associatecareers using a Chrome or Edge browser.

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