Provider Education & Training Specialist
The Provider Education and Training Specialist is responsible for supporting the Director, Network Quality Governance & Risk in the development and execution of education, training and communications strategy and programs targeted toward One Call's provider network. This resource must be able to become familiar with a variety of workers compensation, group health, federal and managed CMS concepts, practices and processes in order to appropriately address provider compliance and performance through education, training and communications campaigns and modules. This position requires a broad horizon of training and communication, as well as project management, facilitating progress through influence rather than through authority. The Provider Education and Training Specialist relies on experience and judgment to plan and accomplish goals while performing a variety of tasks.
- Training and education programs and materials for providers based on impending regulatory changes
- Learning Bytes - Internal Provider Relations Team Training
- One Call Provider Webinar Training and Education Program
EDUCATIONAL REQUIREMENTS:
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Intermediate level role. Moderate skills with above garage proficiency. Work on multiple project with a project leader and subject matter experts from different areas of the organization. Assists with the completion of customized training development projects. Assists as part of the team with to support the provider learning management systems/client training portals. Works under minimal supervision to deliver multiple education webinars per week on different subjects. Shares ideas and suggests process improvements. Typically requires two (2) or more years of experience.
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