Principal Tech Anal/Prog SAP
Avangrid

Job Info

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Purpose

Responsible for leading and prioritizing system support activities related to design, configuration, interface development, and general system support capabilities for corporate business units. Serves as primary contact with corporate end users, business process owners, and third party vendors to understand ongoing business requirements (changes, modifications, improvements) ensuring overall system integrity and security, enhance business relationships, facilitate issue resolution, and maximize client satisfaction.

Responsibilities

MAJOR ROLES AND RESPONSIBILITIES:

1. Develops solutions to meet ongoing end user requirements. Prepares documentation for approved changes and implements changes as required. 2. Leads prioritization and planning of sub team responsibilities in a specific functional area. 3. Leads teams to coordinate integration points between corporate applications. Ensures interface and overall data integrity. Coordinates and works with various IT teams to accomplish objectives. 4. Provides timely and accurate solutions to the functional corporate business areas, including unresolved user requests from the service desk. 5. Develops, maintains and updates documentation including (but not limited to) project documents, reference materials, turn over documents, system support roles and responsibilities, vendor and customer contact information, etc. 6. Manages change requests, including initiation, review and approval. 7. Provides end user support as required. 8. Coordinates application of vendor support patches and upgrades, coordinates/performs unit and quality testing, and coordinates business client acceptance and integration testing for corporate clients. 9. Identifies opportunities for new/improved solutions. 10. Serves as liaison between IT, third party vendors, and corporate business clients to facilitate issue resolution and maximize client satisfaction. 11. Leads/manages small to large sized projects. 12. Ensures adherence to cyber security protocols and requirements. 13. Periodic US and international travel may be required.

Competencies

• Be a role model
• Be agile
• Collaborate and Share
• Develop Self & Others
• Empower to grow
• Focus to achieve results
• Technical Skills

Skills and Requirements

Education & Experience Required:
• Bachelor's degree (preferred) in Computer science, Information Systems or a related field, with at least three years' relevant SAP or business system experience.
• Associate's degree in Computer Science, Information Systems, Business Administration with at least 3 years' relevant SAP or business system experience.
• Ten years' experience with at least 3 years providing SAP business system lead analyst support.
• Demonstrated knowledge of various software solutions: PowerBuilder, PowerPlan, BSI Tax, SABRIX, SAP PY modules and other corporate systems is preferred.
• Demonstrated managing internally and externally hosted systems.
• Proven experience managing small, medium and large projects.
• Demonstrated experience safeguarding sensitive data.

Skills/Abilities:
• Demonstrated strong leadership skills, as well as analytical and critical thinking skills with the ability to grasp new concepts quickly.
• Demonstrated Subject Matter Expert (SME) with deep and broad knowledge of Personnel Administration philosophy, strategy and processes.
• Demonstrated strong understanding of project management principles, practices and procedures.
• Able to present recommendations and/or decisions with persuasive clarity and transparency.
• Able to build effective relationships with key stakeholders locally and globally.
• Highly developed ability to resolve complex system problems.
• Strong ability to work with others to design effective process/system solutions.
• Strong ability to interface with vendors and international stakeholders.
• Strong ability to interact with all levels of management across multiple business units and geographic areas.
• Strong ability to manage multiple priorities and simultaneous projects.
• Ability to speak fluent English is required, ability to speak Spanish is a plus.
• Excellent written, verbal, and interpersonal skills.
• Ability to learn local and corporate IT principles, practices and procedures.
• Strong understanding of cyber security protocols and requirements.
• Broad knowledge of local and global business principles, practices and procedures is desirable.
• Solid understanding of corporate business client strategic direction.
• Very skilled with MS Office tools, including Excel, Word, Visio, PowerPoint, Project, etc.

Our Selection Process

All offers of employment are contingent upon the successful completion of a medical Fit for Duty exam, background check, references, drug screen, verification of legal right to work in the U.S., and in some cases, a credit check. A credit check will be administered when a prospective employee will be working in Finance, Accounting, Treasury or where duties may involve handling of funds, accounts or cash. A Motor Vehicle (MVR) check will be administered when a prospective employee will be regularly using a company vehicle. Avangrid Renewables is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as an individual with a disability, or any other status or class protected by federal or state law.

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

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AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or careers@avangrid.com

Nearest Major Market: Portland Maine

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