Patient Services Representative - Hadley
Cooley Dickinson Medical Group (CDP)

Hadley, Massachusetts

Posted in Health and Safety


Job Info


**$1500 SIGN ON BONUS**

The Patient Services Representative (PSR) is responsible for providing culturally competent reception and administrative support services for CDMG physician practices. The PSR serves as the face of the medical group and plays a key role in managing the patient experience.

This position reports to the Practice Manager/Office Manager and operates within established organizational and departmental policies and procedures.

Qualifications
• High school diploma or equivalent required
• Familiarity with insurance payers preferred
• Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
• Demonstrated knowledge of medical terminology preferred
• Spelling and typing competence with computer experience essential
• Bilingual Spanish preferred
• Excellent oral and written communication skills required; the ability to communicate effectively with the public, physicians, and all Cooley Dickinson Health Care (CDHC) personnel in a high-volume setting, and the ability to multitask required

EEO Statement
It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.

Cooley Dickinson Health Care embraces diverse skills, perspectives and ideas, and encourages people of color, veterans, people with disabilities, LGBTQ candidates, and people from other underrepresented groups to apply



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