Parts Counter Sales Representative - Infiniti
Holman Enterprises

Job Info

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Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman Infiniti has an outstanding opportunity for a Parts Counter Sales Rep to join the Holman family.

What will you do?

• Oversees the parts sales process from start to finish
• Communicates with staff and customers in a friendly and professional manner
• Converses effectively/efficiently regarding customer parts status
• Reads and understands the parts catalog when looking up and speaking to specific parts
• Answers phone calls and provides price quotes and other information to customers
• Reviews body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provides high level service to both internal and external customers
• Pulls/fills orders from stock and maintains weekly bin checks to ensure accuracy of stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Ensures all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization

What are we looking for?

• Previous parts advisor experience, Infiniti parts experience preferred
• Understand basic automotive components and system
• Automotive dealership service experience is a plus
• Any automotive certifications is a plus
• A team player who is focused on providing exemplary customer service
• Ability to multi-task in a fast paced work environment
• Strong organizational skills and detail oriented
• Working knowledge of computers
• Possess a valid in-state driver's license
• Pass a motor vehicle report and possess an acceptable safe driving record

What we offer:

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.

EOE DFWP

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Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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