Part Time Resident Service Coordinator
Fairfield Residential

Job Info

  • Plans, organizes, promotes, attends and executes resident events for the property.
  • Develops and maintains positive rapport with residents, neighboring businesses, local vendors, and other industry groups.
  • Oversees social media sites; monitors and promotes community online reputation.
  • Actively markets the property, creating and implementing an outreach marketing plan.
  • Creates and distributes community newsletters.
  • Receives packages and notifies residents of delivery.
  • Receives and distributes mail.
  • Sends resident birthday cards and thank you cards.
  • Attends to the ongoing customer service needs of each resident throughout their residency.
  • Contributes ideas to increase property interest and traffic.
  • Field and successfully satisfy resident complaints with the help of management.
  • Welcomes new residents, assessing move in experience.
  • Greets visitors, answers phones, assists prospects and accepts and inputs work orders, as needed.
  • Accepts rents and provide receipts, as necessary.
  • Restocks supplies in office, clubhouse and/or business center, as needed.
  • Coordinates clubhouse rentals.
  • Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies.
  • Assists with resident retention through community events.
  • Participates in company required training by established deadline.
  • Complies with all Fairfield standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws.
  • Any other duties or responsibilities that may be assigned.

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