Omnichannel Global Brand Partner
Astellas

Job Info

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Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com.

This position is based in Northbrook, Illinois. Hybrid work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in hybrid work are encouraged to apply.

Purpose:

The Omnichannel Strategic Brand Marketing Partner works directly with the Strategic Brand Marketing global brand teams to upskill, advance, and embed digital transformation initiatives. This role will work alongside global brand teams to lead and drive change and ensure co-created branded content and campaigns are fit for purpose in markets across the world. The SBM partner will also represent SBM teams in the development of ongoing transformation to build an updated operation that enhances customer experience globally. The scope of this role will span designated global team, brand, and/or other assigned priorities.

Essential Job Responsibilities:

• Accountable for direct partnership and successful advisory relationships with assigned SBM cross-functional team to deliver successful digital transformation.
• Accountable for embracing and developing expertise within digital transformation ambition as subject matter expert who adds value to global teams by coaching and counseling teams on tangible ways to deliver seamless customer experience.
• Responsible for staying ahead of change and leading the change across teams to deliver omnichannel operations and processes refinement, enabling seamless end to end content operations.
• Responsible to represent global commercial stakeholders voice in ongoing transformation development teams, soliciting input and feedback and ensuring fit for purpose, yet progressive development of content operations initiatives.
• Delivery, in partnership, of change management and communication plan that supports the standardization and streamline of the content operation globally.
• Responsible for business proximity and understanding needs of assigned SBM teams while ensuring the need for change and rationale is well understood and embraced, working through feedback, critical challenges, and other roadblocks to success.
• Responsible for understanding new processes, systems, platforms, and other requirements so as to play an expert role that can lead teams through new and updated ways of working, including global to local tagging, customer journey frameworks, production partner requirements including demand planning, and other updates and evolution as required.
• Understand the strategic needs of the broader global commercial business and partner with OSO business peer leaders to support collaboration and solution-seeking ideation.
• Seek and suggest opportunities for process and spending improvement and other efficiencies within OSO.
• Key member of the Omnichannel Operations team expected to champion overall organizational ambitions, provide critical thought and feedback as contribution to all departmental discussions.

Organizational Context:

• Reports to Executive Director, Omnichannel Engagement & Strategic Planning
• Peer group: Sr Manager, CD Engagement & Strategic Planning roles, Sr Manager, Marketing roles, Adobe Target Lead, Channel Lead
• Scope: Support to whole organization

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