Office - Office Agent
Total Airport Services, Inc.

Chicago, Illinois

Posted in Aerospace


This job has expired.

Job Info


ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist customers both over the telephone and at the front counter.
- Notify customers of freight arrival and charges applied.
- Prepare documentation for inbound/outbound flights and U.S. Customs.
- Make cargo reservations for outbound flights.
- Notify/assist customers in picking-up freight and collecting the charges due.
- Sell and issue airway bills for customers and apply tariff rates.
- Operate airline computer systems to assist customers with questions or problems, including AMS.
- Meet inbound and outbound flights for document handling.
- Process and deliver documentation to U.S. Customs and other government agencies.
- Comply with all safety/security regulations.
- Coordinate all cargo related activities with clients.
- Other duties as assigned.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
H.S. Diploma or GED; or over 1 year up to and including 3 years of related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of:
MS Outlook Communication Management software
MS Excel Spreadsheet software
MS Word, Word Processing software
MS Access Database Management software
Internet Usage
PC and/or MAC and Windows Usage experience
Airline Computer Software

CERTIFICATIONS, LICENSES and REGISTRATIONS
- Valid State Driver’s License
- Dangerous Goods Awareness Certification
OTHER SKILLS AND ABILITIES
- Data entry skills
- Type 30 wpm.
OTHER REQUIREMENTS
- May occasionally be asked to run local errands.
- Security Clearance, (for airport security purposes) pass a 10-year background screening.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; reach with hands and arms; and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually quiet.

TAS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

TAS expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.


This job has expired.

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