Job Summary:
The Network Operations Analyst is responsible for providing technical and SW support to customers utilizing Mueller IOT solutions, including but not limited to Automatic Meter Reading (AMR), Advanced Metering Infrastructure (AMI), Leak Detection, Pressure Monitoring and others. This position will provide phone support as well as proactive maintenance reviews on monitored networks and systems with the goal of establishing and maintaining a specified service-level/read-rate. The Network Operations Analyst I will report to the Network Operations Center Manager.
Primary Responsibilities:
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