Medical Office Assistant, OB/GYN
GWU Medical Faculty Associates

Job Info

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Position Summary

Provides administrative support and clinical assistance for Physicians, Midwives, Nurse Practitioners and
patients for the Department of Obstetrics and Gynecology\n

Position Summary

Provides administrative support and clinical assistance for Physicians, Midwives, Nurse Practitioners and
patients for the Department of Obstetrics and Gynecology.

Essential Duties and Responsibilities: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Schedules patient appointments, tests, and procedures using a computerized scheduling system;
  prepares appointment notices; provides patient instructions verbally or in writing in order for
  patient to prepare for appointment.


• Obtains, documents, and verifies patient demographic, financial, and insurance information using a
  computerized scheduling system.


• Performs pre-registration activities to gather demographic information; determines medical
  insurance coverage; identifies patients with delinquent accounts; confirms appointments; and
  registers patients into a computerized system.


• Performs patient appointment maintenance activities, as necessary, to assure patient appointment
  history is accurate.


• Collects payment due at time of appointment as well as payments for unpaid balances; prepares
  receipts for all monies collected; provides copies for the reception area, billing office, and the patient.


• Receives callers and takes messages as necessary.


• Receives, sorts opens, and distributes mail.


• Arranges, coordinates, and schedules procedures and surgeries, including pre-operative testing, pre
  surgical and post-operative appointments obtains insurance pre-certifications and authorizations


• Mail out all clinical correspondence for physician(s)


• Other miscellaneous administrative duties


• Task or fax procedural reports, labs & reports to referring physicians


• Check task list and process messages if necessary (Follow My Health etc.)

Escort

• Responsible for clinic patient flow, informing physicians of patients' arrival and room assignment

Rooming patients

• Accompanies and/or assists patients to the exam room in a professional manner
  Obtains patient vital signs, including height, weight, blood pressure, temperature, pulse, and
  respiration. Pulse oximetry if needed.

Vital Signs

• Able to perform using manual equipment and Welch Allen spot vital sign machine and import
  results to electronic medical records in a timely fashion

Assist physicians during examinations and procedures

• This includes setting up the exam room and preparing the patient
  May be required to take patient medical history if applicable per department
  May perform a variety of testing, diagnostic, and screening procedures
  Assists in explaining test procedures to patients

Medications

• Ability to calculate dosages (may be required to demonstrate via passing yearly written medication
  exam)
  Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical)
  using proper technique - this duty can only be performed after the MA has demonstrated
  competency to clinic RN yearly, if applicable per department.


• Communicates laboratory and test results to physicians and/or nurses

• May assist with other support activities, including packaging and sterilizing equipment and supplies.
  Maintains patient areas clean and safe
  Maintains and improves knowledge and expertise through continuous training


• Passes yearly Competency-Based Objectives (CBO), if required by the department.
  Must pass all tests in a maximum of two attempts, if required by the department.
  Knowledge and performance of sterile techniques required.
  Performs other duties as assigned

Qualifications

Education

• High school graduation or an equivalent combination of education, training and experience
  is necessary.

Licensure

• Current in basic CPR/AED


• Certification as a Medical Assistant, plus six months of general patient care
  experience is necessary.

Experience

• 2+ years of administrative experience in a fast-paced healthcare setting.


• Experience working with patient records, billing, and scheduling in a clinical setting is needed for this
  position.


• Typing skill of 30 WPM is necessary.


• Two years of customer service experience in a patient care environment, including six months of experience in patient scheduling, is preferred.


• Experience utilizing a computerized patient scheduling system or computer
  terminals is necessary.


• Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience.


• Bi-lingual preferred.

 

This job has expired.