Job Info

As a Medical Assistant/MA or LPN you will -

• Assist with the provision of patient centered care in an outpatient clinic. Performs various clinical support tasks under clinical supervision within the organization's established scope of practice guidelines to ensure efficient patient flow.
• Prepare and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e. chief complaint, allergies, and/or medications).
• Perform laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions/infection control guidelines.
• Assist the physician/advance practice provider (APP) with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administer routine medications, under physician/APP orders, which may include but are not limited to immunizations, antibiotics, vitamins and topical agents.
• Provide basic patient instructions on the performance of routine tasks or skills. Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services. Refers questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed.
• Communicate with physicians and other members of the health care team to ensure smooth clinic flow and makes adjustments as necessary. Effectively communicates accurate and timely information with the patient.
• May perform basic and advanced clinical support tasks or skills based on the specialty and appropriate advanced skills and competencies such as but not limited to removal of sutures and staples, straight catheterization, audiograms, laboratory procedures (throat/nose culture, drug screen), phlebotomy - butterfly, venous heel stick, EKG, spirometry, Holter monitor application, etc., under clinical supervision.

Monday through Friday, usually 8-4:30. No weekends, holidays, or call.

Required travel to off site clinics at West Allis and High Pointe in New Berlin once a week.

Licenses & Certifications

LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

MA: Medical Assistant (CMA) certification issued by the American Association of Medical Assistants (AAMA), or

Certified Clinical Medical Assistant (CCMA) certification issued by the National Healthcareer Association (NHA), or

Medical Assistant (RMA) certification issued by the American Medical Technologists (AMT), or

Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), and

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Degrees

LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing

MA: Completion of an accredited or approved program in Medical Assistant

Knowledge, Skills & Abilities

Proficient computer skills including keyboarding, navigation within a windows operating system, use of electronic mail and electronic medical records systems. Excellent communication (written and verbal) and interpersonal skills. Ability to develop rapport and maintain positive relationships with a variety of patients, family, staff and physicians. Good organization, prioritization and problem solving skills. Ability to multi-task with frequent interruptions.