Medical Assistant II
Massachusetts General Hospital(MGH)

Danvers, Massachusetts

Posted in Health and Safety


Job Info


GENERAL SUMMARY/ OVERVIEW STATEMENT:

Under the direction of the Administrative Manager, the Medical Assistant I is responsible for assisting the provider with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with their training and skills. Their primary role is to assure efficient patient flow through the office; to maintain neat, clean and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. This is the ideal position for candidates looking to gain skill with direct patient care, and who are looking to advance their careers (i.e. RN, PA, NP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Clinical Responsibilities

  • Utilize two appropriate patient identification methods for each patient in compliance with regulations.
  • Review the daily schedule of patients and facilitate efficient patient flow.
  • Assist with patient intake process.
  • Perform vital signs assessment.
  • Implement wound care under direct supervision of provider.
  • Assist with preparing patient for procedures.
  • Perform selected procedures including suture/staple removal.
  • Maintain a clean, uncluttered atmosphere for patient care. Disinfect and prepare clinic rooms before and after each patient visit and conduct clinic in a hygienic manner in keeping with infection control guidelines.
Administrative Tasks
  • Ensure appropriate stocking of all examination rooms with supplies, requisitions and all materials necessary for efficient patient care.
  • Assist with supporting special projects & departmental initiatives.
  • Coordinate practice activities with physician to ensure appropriate level and quality of services including maintaining supplies of medications, vaccines, and equipment.
  • Prepare patient records/charts and retrieve imaging in a proactive way so that all imaging and records on available prior to the start of each clinic day.
  • Schedule follow-up tests (i.e. MRI, CT, Ultrasound, etc...) as directed by provider
  • Other duties as assigned by the Administrative Manager and/or provide
Quality and Patient Safety
  • Report any actual or anticipated quality and safety concern via the hospital's safety reporting system and/or to supervisor.
  • Participate in all quality assurance activities of the practice with respect to patient care.
  • Recognize the patient is the center of all care and comply with all patient safety regulations to ensure the highest standard of care.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

Clinical Skills Requirements
  • Patient vital sign assessment
  • Ability to use scale and measure patient height & weight
  • Ability to remove sutures/staples
  • Basic wound care knowledge
Technical Skills Requirements
  • Keeping current and knowledgeable with all MGB applications in use by the hiring practice which may include the following programs:
    • Epic
    • Radiology Entry Order
    • Patient tracking
  • Staying up to date with all application training and requirements as indicated by your Administrative Manager
Communication & Teamwork skills Requirements
  • Ability to work as part of a collaborative healthcare team
  • Acting in a respectful manner toward patients & colleagues
  • Communicates effectively, verbally and in writing
  • Demonstrates excellent interpersonal skills
Other
  • Demonstrates organizational skills and flexibility
  • Reviews in detail, agrees & complies to the Orthopedic Supplemental Personnel Policies


Qualifications
LICENSES, CERTIFICATIONS:
  • High School Diploma or equivalent
  • Graduate of a certified Medical Assistance training program preferred.
  • Must have at least 3 years of practical experience
The MA I will work in an outpatient clinic assisting patients and providers. Some bending, lifting, walking and sitting is involved.

EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer.



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