Under the direction of the Administrative Manager, the Medical Assistant I is responsible for assisting the provider with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with their training and skills. Their primary role is to assure efficient patient flow through the office; to maintain neat, clean and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. This is the ideal position for candidates looking to gain skill with direct patient care, and who are looking to advance their careers (i.e. RN, PA, NP).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Utilize two appropriate patient identification methods for each patient in compliance with regulations.
Review the daily schedule of patients and facilitate efficient patient flow.
Assist with patient intake process.
Perform vital signs assessment.
Implement wound care under direct supervision of provider.
Assist with preparing patient for procedures.
Perform selected procedures including suture/staple removal.
Maintain a clean, uncluttered atmosphere for patient care. Disinfect and prepare clinic rooms before and after each patient visit and conduct clinic in a hygienic manner in keeping with infection control guidelines.
Ensure appropriate stocking of all examination rooms with supplies, requisitions and all materials necessary for efficient patient care.
Assist with supporting special projects & departmental initiatives.
Coordinate practice activities with physician to ensure appropriate level and quality of services including maintaining supplies of medications, vaccines, and equipment.
Prepare patient records/charts and retrieve imaging in a proactive way so that all imaging and records on available prior to the start of each clinic day.
Schedule follow-up tests (i.e. MRI, CT, Ultrasound, etc...) as directed by provider
Other duties as assigned by the Administrative Manager and/or provide
Quality and Patient Safety
Report any actual or anticipated quality and safety concern via the hospital's safety reporting system and/or to supervisor.
Participate in all quality assurance activities of the practice with respect to patient care.
Recognize the patient is the center of all care and comply with all patient safety regulations to ensure the highest standard of care.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Clinical Skills Requirements
Patient vital sign assessment
Ability to use scale and measure patient height & weight
Ability to remove sutures/staples
Basic wound care knowledge
Technical Skills Requirements
Keeping current and knowledgeable with all MGB applications in use by the hiring practice which may include the following programs:
Radiology Entry Order
Staying up to date with all application training and requirements as indicated by your Administrative Manager
Communication & Teamwork skills Requirements
Ability to work as part of a collaborative healthcare team
Acting in a respectful manner toward patients & colleagues
Communicates effectively, verbally and in writing
Demonstrates excellent interpersonal skills
Demonstrates organizational skills and flexibility
Reviews in detail, agrees & complies to the Orthopedic Supplemental Personnel Policies
Qualifications LICENSES, CERTIFICATIONS:
High School Diploma or equivalent
Graduate of a certified Medical Assistance training program preferred.
Must have at least 3 years of practical experience
The MA I will work in an outpatient clinic assisting patients and providers. Some bending, lifting, walking and sitting is involved.
EEO Statement Massachusetts General Hospital is an Equal Opportunity Employer.
This job has expired.
According to the US Bureau of Labor Statistics (BLS), overall employment of occupational health and safety specialists and technicians is projected to grow 4 percent from 2019 to 2029, about as fast as the average for all occupations. Specialists and technicians will be needed in a wide variety of industries to ensure that employers adhere to both existing and new regulations.
According to BLS, the median annual wage for occupational health and safety specialists was $76,340 in May 2020, while the median annual wage for occupational health and safety technicians was $53,340 in May 2020.
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