At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."
Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
Location:
212 Bay St - Chippewa Falls, Wisconsin 54729-2491
Job Description:
Position Summary:
This role is responsible to manage the customer service process and for meeting or exceeding the performance measures established for the assigned customer service team. Provide oversight to ensure customer issues are addressed in an accurate and timely manner. Perform root cause analysis on patterns to address and eliminate trend issues.
Here's what you'll do:
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