SUMMARY
This position is responsible for managing and the development of the Customer Service and Application Engineering team within the North America commercial organization. A strong hands-on background associated to business acumen is considered as an asset to supervise, coach and develop the sales operation team, which is handling both technical and commercial requests, to increase customer satisfaction and accelerate growth in the region. An important function will be to improve the management of inbound sales inquiries. The position also includes regional support to the Product Management teams.
Essential Duties and Responsibilities
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