Loan Specialist
Veterans United Home Loans

Job Info

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As a Loan Specialist (formerly known as an Assistant Loan Officer), you will help Veterans and service members understand the VA loan benefit and get them started with the process to obtain a loan. You will often serve as the first point of contact with borrowers.

Job duties will vary upon assignment but may include:

• Educate borrowers on loan process and product/service alternatives.
  
• Interview borrowers and obtain and/or verify information and documentation.
  
• Analyze borrower credit for pre-approval or denial of loan applications.
  
• Make initial contact and respond promptly to customer inquiries to collect borrower financial and credit information.
  
• Process borrower credit information through online approval system.
  
• Inform borrowers on future loan documentation requests, including borrowers' income and asset information.
  

We're looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.

We'll also want to know you can demonstrate these attributes:

• Superior organization skills.
  
• Ability to multi-task.
  
• Strong work ethic.
  
• Excellent customer service skills.
  
• Proven verbal and written communication skills.
  
• Willingness and drive to become a licensed mortgage professional.
  
• The ability to not only survive, but also thrive in a fast-paced, results-oriented environment.
  
• Previous customer service and sales experience preferred.
  
• Must be NMLS licensed or become licensed upon employment.
  

Learn more:

• Glassdoor
  
• Careers
  

Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

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