Learning Design Professional 2 - Remote, US
Humana

Job Info

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Description

The Learning Design Professional 2 uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Learning Design Professional 2 analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, policy & procedure documents, job aids and process flow documents.

• Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
• Ensures course materials are current and relevant to training needs.
• Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
• Provides instruction and guidance to Facilitators.
• Plans, organizes, and develops training curriculum, materials, job aid, job performance aids and programs to meet specific training needs.
• Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
• Follows established guidelines/procedures.

Required Qualifications

• Associate's Degree.
• Minimum of two (2) years of development experience specifically in training materials, SOPA (Standard Operation Procedure Announcement), process flows, and job aids.
• Highly proficient in Microsoft and other applications (Excel, Word, PowerPoint, Adobe PDF, Visio).
• Progressive business experience with a focus on learning strategies and adult learning theories.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Must have a separate room with a locked door that can be used as a home office, to ensure you have absolute and continuous privacy while you work.
• Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

Preferred Qualifications

• Bachelor's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Organizational Design or Related field.
• Work experience in a Medicaid health care and / or in insurance settings.
• Six Sigma Certified.

Additional Information

• Typical Work Days/Hours: Monday - Friday; 8:00am - 5:00pm EST.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

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