Learning and Development Administrator
Ashfield Healthcare, LLC

Job Info

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Provide administrative support to the Learning and Development team to support eLearning and instructor led training processes. This role will also work with other departments, including the Contact Center and Field divisions; to ensure training for Ashfield associates is available and current.

What's in it for you?

• Competitive compensation
• Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
• Generous performance-driven Incentive Compensation package
• Competitive environment with company wide recognition, contests and coveted awards
• Exceptional company culture
• Recognized as a Top Workplace USA 2021

What will you be doing?

• Manage and address inquiries received by the Learning and Development mailbox daily
• Assist with reformatting training and instructional materials for classroom use, ad-hoc and/or independent study as deemed appropriate by the Learning and Development team
• Assemble training materials and equipment for onboarding and induction, skills based, management and project training as necessary
• Ongoing communication of training activities sponsored by Learning and Development to coordinate logistics with appropriate parties
• Send notification to appropriate management team members to facilitate participation in various aspects of onboarding and induction training
• Assist with updating and maintaining Learning and Development's restricted access network
• Update and maintain resource materials on the Learning and Development site of Ashfield's intranet to include, but not limited to: calendar of events, announcements, training registration, resource materials and training tutorials
• Assist the Learning and Development team with supporting Ashfield's Learning Management System (LMS) including, but not limited to:
  • Account administration of new hire, job change, and/or terminations
  • Data entry of exemptions, certifications and reconciliation
  • Communication of compliance reports and overdue training to ensure courses are successfully completed in a timely manner, and accurately documented
  • Download training history from LMS and store on the restricted access site
• Process all paper documentation, maintain electronic training records, and file hard copies in appropriate file cabinet
• Order supplies for department
• Assist with coordinating events
• Attend to other ad hoc requests from management as necessary

What do you need for this position?

• Bachelor's or Associate's degree preferred, but not required
• Experience as an office assistant or in related field is a plus
• Strong computer skills, ability to learn new software programs, and extensive knowledge of Microsoft Office Suite and Adobe Acrobat
• Effective written and verbal communication skills
• Must be detail oriented and highly organized
• Critical thinking and creative problem solving skills
• Must be flexible and able to adjust to ever changing priorities to accommodate the training process
• Self-motivated and work independently with minimal supervision

About Ashfield Engage

Ashfield Engage, part of UDG Healthcare plc, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Commercial, Patient Solutions, Medical Affairs, Market Access, and Event Experiences to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients.

Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

To learn more about Ashfield Engage, visit us at: https://ashfieldengage.com/

Ashfield Engage is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield will consider for employment qualified applicants with arrest and conviction records.

Ashfield Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

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