Kerr Bikes Trainee
Albertina Kerr

Job Info

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Join Kerr Bikes as a Kerr Bikes' Trainee! You'll assist Kerr Bikes' manager and staff with various aspects of the business. You'll learn and develop skills including customer service, bike maintenance, working the POS system, and other tasks. You'll primarily focus on either Marketing Outreach or Kiosk Support duties but may help in both areas.

Duties & Responsibilities

Marketing Outreach

• Communicate Albertina Kerr's and Kerr Bikes' mission to nearby businesses' staff and ask if they would display promotional materials for guests and customers.
• Ride surreys to distribute promotional materials to potential customers and invite people to rent a bicycle.
• Develop a plan and route to deliver materials in efficiently.

Kiosk Support

• Assist with preparing bikes for rental.
• Answer customer questions regarding bikes and rental services.
• Learn the safety speeches for surreys and communicate all safety concerns with customers as instructed by manager.
• Learn and use the POS system.
• Use walkie-talkie to communicate with staff and use POS system to determine which bikes needs to be pulled out for which customer.
• Make sure bikes are locked up if they are outside of the kiosk.
• Perform minor bike maintenance such as cleaning, pumping up tires.
• Assist with putting away bikes and related equipment at closing.

Qualifications

• Basic knowledge of bicycles, surreys, and adaptive bicycles.
• Ability to communicate effectively with peers, customers, and community members.
• Ability to cooperate and function in a high-paced environment.
• Ability to walk/bicycle up to 5 to 10 miles per day while carrying 5 to 10 pounds of supplies.
• Be available to work when scheduled as well as when called in due to large volume of customers at shop(s) as agreed upon at time of hire.
• Weekend availability required.
• Ability to meet all background check requirements

This job has expired.