The University of Virginia Division of Student Affairs invites applications for at least four exciting opportunities within the Division - a Case Manager role in Judicial Affairs and Case Manager roles on the Student Safety and Support Team. The University's mission to develop engaged citizen-leaders is the foundation of the Division of Student Affairs work, which is guided by six core values - academic rigor, diversity and inclusion, health and wellness, honor, public service, and student self-governance. The Division consists of over 200 employees within four units - the Office of the Vice President and Dean of Students - Chief Student Affairs Officer, Student Health and Wellness, the University Career Center, and the Office of African American Affairs - all working together, for and alongside students, to create the distinctive student experience for which UVA is known. The Division is recruiting two 9-month Case Managers and two 12-month Case Managers. One of these Case Managers will work directly with Judicial Affairs and the other three will work directly with the Student Safety & Support Team.
Case Managers (CMs) are student facing and work closely with the Deans and Directors in the Division of Student Affairs with a primary focus in three areas: programmatic support, student support, and incident response. More detailed information regarding how these responsibilities are structured in each area is noted below.
Qualifications for all Case Manager positions include:
Candidates must have the following required knowledge areas, skills, and abilities:
A competitive applicant for a Case Manager position will have many of the following preferred knowledge areas, skills, and abilities:
Additional qualifications for each position are noted below.
Student Safety and Support Team
The Student Safety and Support Team is hiring one 12-month Case Manager and two 9-month Case Managers. The primary function of the Case Managers will be to provide care and support to students who may be managing ongoing concerns and challenges. These Case Managers may serve in limited on-call roles.
Case management responsibilities include shared oversight and tracking of case activity within the University's incident management database; assisting with follow up and case closure for Associate and Assistant Deans; and helping to ensure consistency and clarity of case submissions by members of the on-call team. Case Managers will also provide direct support for the student affairs' on-call rotation by assisting with case entry, follow-up, and support referrals.
Student care and support responsibilities may include mentoring, training, and/or supervising student leaders; helping students solve problems; and responding appropriately to challenges and/or crises. Through formal and informal interaction, student affairs professionals assist students in achieving their goals. These interactions include responding to questions from parents, faculty or staff and meeting with students to address a variety of concerns including interpersonal challenges, psychological issues, academic difficulty, or other concerns in order to counsel and provide connection to University resources. The Case Managers will also be expected to provide daily office support for walk-ins/calls (student, staff, and various stakeholders) to the Student Safety & Support Team. The Case Managers will triage student issues; manage referrals, inquiries and documentation/follow up; collaborate with Assistant or Associate Deans to manage student issues as appropriate; and document meetings, referrals, and dean assignments in the incident management database.
Programmatic responsibilities may include program design, implementation, assessment and/or support services related to the assigned program. The Case Manager may specifically focus on development, implementation, and support for programs and services related to students leaving/returning to the University, data, social media, outreach requests, and other team initiatives and goals. This will include serving as a primary liaison to campus partners, as well as providing direction, coordination, and administration of program assessment.
Judicial Affairs Team
The University is recruiting a 12-month Judicial Affairs Case Manager (CM) who will work directly with the Judicial Affairs team in the Division of Student Affairs in several different capacities. The CM will have investigation, conduct referral, appeal management, and critical incident responsibilities.
Investigation responsibilities include conducting inquiries into allegations of hazing behavior. Inquires/investigations involve identifying involved parties and witnesses, developing appropriate interview questions, conducting interviews, evaluating evidence, and reaching a finding pursuant to University policies and protocols. The CM will also be asked to participate in other incident investigations as needed.
Conduct triage/referral responsibilities include receiving misconduct reports from the Student Safety & Support Team or other sources, meeting with the involved student(s) and determining appropriate next steps including referral to the University Judiciary Committee (UJC). The CM will not adjudicate misconduct cases but will determine if referral for adjudication by the UJC is appropriate and which Standard of Conduct/Policy to apply. The CM will also follow-up with students after UJC hearing panels or trials as appropriate. In referring cases to the UJC, the CM will need to attend and provide testimony at trials. A flexible work schedule is permitted since UJC trials occur in the evening and at night.
The CM will also be expected to provide daily office support for walk-ins/calls (students, parents, and various stakeholders) regarding conduct cases in which the CM is involved.
Interim Suspension and Student Title IX Appeal Management. The CM will manage case preparation and logistics for interim suspension appeals and student Title IX appeals including document collection and distribution, hearing scheduling, and involved party follow-up.
Critical Incident Management & Response. The CM will assist the Division with emergency preparedness and response duties, including critical incident planning, training, and deployment for incident response.
The positions are open until filled. Requested application materials include a letter of interest or cover letter; resume or curriculum vitae; and the names, telephone numbers, and e-mail addresses of at least three professional references. All applications, nominations, and inquiries will remain confidential.
For 12-month hires: The anticipated hiring range for this position is $45,000.00 to $55,000.00 and is commensurate with experience and qualifications.
For 9-month hires: The anticipated hiring range for this position is $33,750.00 to $41,250.00 and is commensurate with experience and qualifications. Some benefits, such as medical insurance, can continue during break periods. Expected working periods are during the fall and spring academic semesters (i.e., mid-August through mid-December and mid-January through mid-May) with breaks between these semesters. The selected candidates will pass a background check.
The Case Manager for Judicial Affairs is a full-time, twelve-month University Managerial and Professional Staff position with full benefits. The Case Managers for Student Safety & Support include one full-time, twelve-month and two full-time, nine-month University Managerial and Professional Staff positions with benefits. Twelve month employee Benefits package highlights include:
Benefits will be prorated for nine-month employees.
Located in central Virginia, the University of Virginia is a highly selective public research institution with a major commitment to undergraduate education. The student experience is grounded in the institutional core values of academic rigor, diversity and inclusion, health and wellness, honor, public service, and student self-governance. For more information about the University of Virginia and the Office of the Vice President and Chief Student Affairs Officer visit: http://www.virginia.edu.
Application Instructions: Please apply through Workday, search for and complete an application online. Internal applicants must apply through their UVA Workday profile by searching 'Find Jobs.' Please respond to the questions regarding preferences for position and terms and include the following documents:
The positions are open until filled but applicant review will begin in March, 2023. Please note that multiple documents can be uploaded in the "Resume" box. Applications that do not contain all required documents will not receive full consideration. The selected candidate will pass a background check.
References will be completed via UVA's standardized process SkillSurvey. A minimum of three references is required. For questions regarding the position or application process, please contact Michele Jarman.
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
COVID Vaccination Requirement and Guidelines
Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
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