ITD Technical Assistant
Holyoke Community College

Job Info

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Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Reporting to the CIO the ITD Technical Assistant will research and recommend technology purchases for departments, enter purchase requisitions, track orders, and process invoices. In addition, this person will be responsible for bookkeeping of all IT accounts and provide the CIO with budget status reports and projections.

Research and recommend technology purchases for departments.

Serve as the primary purchaser for the IT Department and assists with obtaining quotes for other campus departments for IT related equipment; submits orders; resolves problems, prepares returns, schedules pickup as needed and assists with recording receipt and disbursement of equipment.

Maintains purchase requests, software licensing, and communication needed in support of the ITD department.

Initiates job request to the Help Desk for the deployment of equipment including providing direction as needed to complete tasks submitted.

Works with other staff and vendors to obtain license renewal quotes in advance of expiration dates to ensure timely software renewals.

Performs basic bookkeeping duties to track budget balances and prepare related reports for CIO review.

Other related duties as may be assigned.

REQUIRED:

Knowledge of current technology specifications for both Mac and PC computers;

Knowledge of peripheral equipment and specifications for connecting devices, such as printers, scanners, etc. for proper interoperability with PCs and Macs;

2-3 years prior office level experience, including bookkeeping responsibilities;

Spreadsheet, word processing, electronic calendar scheduling - Preferably with Google Applications (Docs, Drive, Calendar, etc.);

Highly organized with ability to prioritize;

Independent worker;

Excellent communication skills, both oral and in writing;

Customer service minded;

Attention to detail.

EQUIVALENCY STATEMENT: Applicants who do not meet the minimum requirements are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

Part-Time, Non-Benefited Position

Compensation: $20.00/hour; no benefits
Hours: 18.5 hours/week; flexible hours

- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

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