IoT & Digital Technology Release Manager
helenoftroy

Job Info

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Join our Information Technology (IT) Team at Helen of Troy as an IoT & Digital Technology Release Manager and make an immediate impact on our trusted brands, including our 8 leadership brands: OXO, Hydro Flask, Vicks, Braun, Honeywell, PUR, Hot Tools, Drybar. Together, we build innovative and useful products that elevate people's lives everywhere every day!

Look around you at home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

This position can be based in El Paso, TX, Irvine, CA, Marlborough, MA or New York, NY.

What you will be doing:

The Direct-to-Consumer division is seeking a Release Manager who also enjoys leading projects. The primary role is to lead release planning, deployment, and environment management for IoT infrastructure. Secondly, you will assist the team in project managing small to mid-size projects.

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  Crafting practice and go-live deployment plans for monthly and weekly releases as part of a scaled agile framework. system outage maintenance windows and upgrades
  
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  Lead Change Requests and represented releases to various partner groups. Accountable for communications and partner concerns for program environment management
  
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  Maintain and improve the use of automation tools for infrastructure provisioning, configuration, and deployment.
  
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  Design/maintain environments that require compliance with standards (e.g., SOC 2, FDA, GDPR/CCPA)
  
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  Work within fast-paced teams, with high-traffic production applications, partaking in the full product lifecycle from conceptualization, release, and monitoring.
  
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  Use modern principles of decoupled systems, high ownership, and automated CI/CD/testing/monitoring.
  
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  Responsible for working with the IoT DevOps and Digital Tech DevOps team to deliver the services on time and will work with IT operations and developers.
  
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  Plan the release of project deliverables and release life cycle.
  
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  Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
  
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  Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
  
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  Identify the risks that can delay the release and lead them, such that the scope scheduled, and quality of the release is not affected.
  
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  Serve as point-of-contact for solution integrators, development resources, agency or other external technology resources supporting digital technology initiatives.
  
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  Schedule or attend the CAB meetings to discuss the release schedules with the team and find roadblocks, if any.
  
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  Maintain documentation related to procedures on build and release, various notifications list, and dependencies.
  
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  Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.
  

Skills needed to be successful in this role:

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  Deploying, automating, maintaining, and leading AWS cloud-based systems, to ensure the availability, performance, scalability, and security of all systems.
  
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  Build, release, and configuration management of systems supporting the platform.
  
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  Strong scripting (e.g., Python, Groovy) and automation skills.
  
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  Team management skills.
  
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  Possess strong leadership, diplomatic and motivational skills including the ability to lead up, across, and down multiple business and technology organizations.
  
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  Demonstrable ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
  
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  Excellent leadership, communication (written, verbal, and presentation) and interpersonal skills.
  
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  Self-motivated, decisive, with the ability to adapt to change and competing demands.
  

Minimum Qualifications:

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  Bachelor's Degree in Computer Science or related field.
  
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  5+ years of digital commerce, IoT, or marketing experience in global enterprise organization.
  
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  5+ years various Linux environments, esp. command line tools.
  
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  5+ years' experience delivering software releases, including tracking important metrics, and communicating status to upper management within an Agile environment.
  
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  Project management experience.
  
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  Experience building high-traffic backend services and APIs, with a preference towards experience with PHP and Python.
  
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  Demonstrable experience with Continuous Integration and Continuous Delivery (CD/CI) pipelines
  
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  Established record of accomplishment in defining success criteria, metrics, test, and deployment management methodologies.
  
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  Solid understanding of Software Development Lifecycle.
  
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  Experience in the use of Application Release Automation tools such as ElectricFlow, Puppet Enterprise.
  
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  Knowledge of traditional agile methodologies, including Scrum, or Kanban.
  
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  Good understanding of application infrastructure, system architecture, and operating system, Linux system administration.
  
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  Experience with both on-premises and cloud environments.
  

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skillset, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, Glassdoor, Facebook, Instagram and Twitter.



Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis.



We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000 #LI-DNP.

Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Vicks®, Braun®, Honeywell®, PUR®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

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